Thanks for sharing the excellent review with us, Susan! We're so glad that you had an exceptional experience with us from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Have a lovely day!
We appreciate the feedback. We regret to hear that you were caught off guard by some of the fees associated with your booking. It's unfortunate you didn't notice the fees previously. In no way do we intend on hiding it from our guests as the information is readily available on our website. We'll be sure to pass this along to the appropriate members of our team for future improvement. Thanks again for sharing your feedback. We're always looking for ways to improve our guests' experiences and we intend on using your concerns to do just that.
Thanks for the fantastic review! We're delighted you had such an amazing experience with us! It's excellent our convenient location and helpful service could exceed your expectations. That's what we like to see! We look forward to seeing you again soon! Have a wonderful day!
We appreciate the feedback, Kait. We're disappointed your time with us was less than ideal. We care deeply about the comfort of our guests so we regret the challenges you had with the temperature control system in your room. Thank you for bringing this to our attention. We'll be sure to address your concerns with the appropriate members of our team moving forward. We also offer a variety of room sizes and our team would be more than happy to assist in choosing one that better suits your needs moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Thank you for the excellent review, Ajay! We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Cameron took such wonderful care of you and made you feel so valued. He is an important member of our team! We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!