Dear Fam, We are honored to count you among our loyal returning guests, and we thank you for visiting us to celebrate this special occasion! Our housekeeping team prides themselves on their attention to detail, and we are terribly sorry to learn that some of those details were overlooked during your most recent stay with us. What you have described is not typical of The Benjamin experience, and we appreciate you bringing this to our attention. We would love to speak with you directly in order to extend our personal apologies. Please forward your contact details and a good time to reach you to generalmanager@thebenjamin.com so that we may be in touch. We look forward to the opportunity to connect, and we hope to have another opportunity to welcome you back for the high levels of service you’ve come to expect of us. Sincerely, Gul Turkmenoglu General Manager
Dear Tourist, It was truly a pleasure to welcome you to our property and to find your glowing review. It warms us to know that our friendly team members made you feel right at home here in Manhattan and ensured that you made the most of your NYC getaway. There is always more to experience just outside our doors, and we hope that you will join us again soon for another memorable stay. Kind regards, Gul Turkmenoglu General Manager
Dear Lulu, From our prime midtown location to our welcoming hospitality, we cannot thank you enough for sharing your highlights of The Benjamin experience. We look forward to you visiting us again soon for a good night’s sleep in the heart of Manhattan! All the best, Gul Turkmenoglu General Manager
Dear Toniann, We loved having you as a guest, and we are thrilled that the feeling was mutual! We cannot thank you enough for spreading the word about your experience at The Benjamin and The National Bar & Dining Room, and we appreciate you highlighting our pillow menu and the exceptional service of our team members Elias and Sarah. We are all looking forward to welcoming you again soon! Best regards, Gul Turkmenoglu General Manager
Dear Odyssey, Happy belated birthday! Once again, we thank you for celebrating your special day with us at The Benjamin and for bringing your family to visit us here in the heart of Manhattan. We appreciate you dining with us at The National Bar & Dining Rooms and thank you for sharing your point of view on how we can make your next stay even better. We hope to have the pleasure of welcoming you again soon! Warmest regards, Gul Turkmenoglu General Manager