Hello Optimistic72, It is a pleasure to know that we have hosted you on multiple occasions, and have been able to provide you with consistently excellent experience! We really do appreciate all the feedback we receive as we strive to improve ourselves everyday. Thank you for choosing Arlo SoHo, and we look forward to hosting you again soon! Best Regards, Bassim Ouachani General Manager
Hello Ravmaster1, We really appreciate you taking the opportunity to share your feedback regarding your stay with us! I'm happy to hear that our quirky hotel in SoHo had everything you need to enjoy yourself, and that our location was helpful in you getting around the city! Thank you for choosing Arlo SoHo and we hope to welcome you back again in the future! Best Regards, Bassim ouachani General Manager
Hello l386DMdavidh, Thank you for taking the time to share your feedback. It saddens us to learn that you had such a negative experience at Arlo Soho. We make every attempt to be as transparent as possible regarding our micro room concept. Our website details the square footage, several photos and a newly added architectural floor plan. We know some may appreciate the design while others would prefer a different experience and that is what makes us unique. I wish we could have made your stay better, however, I understand our hotel may simply not be your preference and we absolutely respect that. On behalf of the team, please accept our apologies for the neighboring noise. We will reach out to the management of the gym to address this isolated occurrence. Thank you for letting us know. Best Regards, Bassim Ouachani General Manager Arlo SoHo
Hello Explorer703586, I'm very troubled to hear that you did not have a pleasant experience during your time here. Our Urban Fee is not something that we try to hide, and is on our website and confirmation emails. The last thing we want is for anyone to leave here with a negative impression of Arlo SoHo, especially for someone who has stayed with us multiple times. I would greatly appreciate it if we could touch base at some point about your stay. Please do not hesitate to reach out to me, as I look forward to hearing from you. Best Regards, Bassim Ouachani General Manager Arlo SoHo
Hello wcdream2, Thank you for taking the time to share your feedback regarding your stay with us! I'm glad to hear our little boutique hotel in SoHo was able to provide you with a pleasant experience. Our rooms are on the smaller side but we did try our best to utilize the space in the room wisely while keeping comfort at a high level. We look forward to welcoming you back again soon! Best Regards, Bassim Ouachani Arlo SoHo General Manager