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Iberostar Grand Salome (特內里費島海岸)

Londres, 15, 特內里費島特納里夫 西班牙
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顧客1 間客房2 名成人0 個兒童
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US$569
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US$563
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US$555
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價格是由合作夥伴提供的平均每晚價格,且不含任何稅金和費用。 顯示的稅金及費用皆僅為約略金額。 如需更多詳細資料,請瀏覽我們合作夥伴的網站。
旅客 (315)
泳池及海灘 (81)
視頻 (2)

詳情

地點
清潔與衛生
服務
划算度
Travellers' Choice 2019 年得獎者
卓越獎
物業設施
泊車設施
免費高速上網 (WiFi)
泳池
有健身房的健身中心
酒吧/休息室
沙灘
網球場
提供上網服務的商務中心
免費互聯網
溫水浴缸
成人池
室外泳池
熱水池
餐廳
提供早餐
自助式早餐
池畔酒吧
會議設施
宴會廳
會議室
Spa
按摩服務
只限成人
禮賓服務
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海景
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小吧台
平面電視
私人陽台
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衣櫃/壁櫥
樽裝水
衣架
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私人浴室
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547則評論52 條問答0 則客房貼士
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這是一家出色的酒店,果然不出意料,裏面的員工和設施條件都是一流的。 所有的管家工作人員都非常樂於助人,沒遇到什麼太大的問題。需要要注意的是波塞冬餐廳需要提前預訂,請確保事先已經預訂了。泳池區非常安靜,非常適合曬日光浴。
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ReputationOnline(Iberostar Grand Salome 的Quality Manager)的回應
回覆日期:2019年5月12日
Dear Steve, We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive. Once again, we thank you for this complimentary review of your time in our hospitality. Best Regards, Quality Manager Iberostar Grand Salomé
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請不要相信能在這兒享受僅有成人的假期,你完全可以選擇去住在一家更大酒店。每天晚上6點,莎樂美這兒連酒吧都全關門了,所以你不得不和一群吵鬧的孩子們一起吃飯,甚至晚上的娛樂節目也擠滿了孩子。當你花那麼多錢來享受僅限成人的假期時(他們所謂的),你總是期望會比現在這種更好。因為我們唯一能出遊的時間就是期中假,所以我們特意預定了這家酒店來遠離孩子們。非常失望。
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ReputationOnline(Iberostar Grand Salome 的Quality Manager)的回應
回覆日期:2019年4月11日
Dear Guest, We would like to firstly thank you for choosing our stunning and recently refurbished 5*modern hotel for your recent stay in Tenerife and for taking the time to share your impressions with us. We are sorry to hear that our hotel with its beautifully designed rooms, fantastic facilities and service did not quite meet your expectations. Our aim is to offer guests wishing for a more private and intimate holiday experience, access to many wonderful and exclusive facilities and detailed services such as our outstanding butler service, 24-hour room service and a luxurious whirlpool bath and to ensure our valued guests enjoy the very best of Iberostar, we also extend our services to include the many magnificent bars and restaurants on the resort. Whilst we can appreciate that at certain times of year, the restaurants and communal areas on the resort may become busy with young families, we do have 5 excellent restaurants available to us and with the help of the reception team, who can advise on suitable dining times, we are able to ensure all our guests dine in comfort and enjoy an agreeable atmosphere. We are sorry if this was not your experience and sincerely apologise for any inconvenience or disappointment caused. Although our establishment was not the perfect fit for you on this occasion, we thank you for sharing this valuable feedback and sincerely hope that you will provide us with an opportunity in the future to truly exceed all your expectations. Best regards, Quality Manager Iberostar Grand Salome
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這是我們第三次來了,而且這裏越來越好。 Kim和她的團隊,尤其是Fran,把我們照顧的特別好。食品、飲料和其他一切都達到了最高標準。今年在預訂海神號時遇到了一些麻煩。顯然,人們在到達之前就預訂了。奇怪的是,這裏似乎總是很安靜?另外一個小問題是,儘管預訂了“全包”,我們還是收到了一張14 x 7.50歐元的賬單,這似乎是因為我妻子選擇了莫伊特香檳而不是汽水。這在開始的時候是沒有說清楚的。我認為全包就是不需要再付任何費用了。無論如何,一個小小的抱怨絲毫無損於一次美好的停留。我們還會回來的。
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ReputationOnline(Iberostar Grand Salome 的Quality Manager)的回應
回覆日期:2019年2月16日
Dear Peter, It is always fabulous for us to receive such wonderful reviews like yours. We appreciate the time and effort taken to share this opinion of your holiday at our hotel. We have treated your description of our services and facilities as a triumph and your comments confirm that we are still on the right track with our numerous efforts and attention to detail. We would like to express our gratitude again for your excellent review and will be delighted to welcome you back to our hotel again in the near future. Best Regards, Quality Manager Iberostar Grand Salome
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我們第二次來這了,這比之前還要好。酒店一塵不染,經營良好。所有的員工都很優秀,包括我們的管家Alex,為我們做的再多他都覺得不夠。我們肯定還會回來的。
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ReputationOnline(Iberostar Grand Salome 的Quality Manager)的回應
回覆日期:2019年2月3日
Dear guest, It is great to hear that you have chosen to return to our fabulous hotel and that you had such a great time in our hospitality. We want to thank you for sharing your experience with us and others. Confirmation that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we promise to continue working hard to achieve this every day. We try and take care of every detail to provide our guests with a perfect experience. Once more, we thank you for writing and sharing this lovely review of our hotel and team and we hope that we will be able to serve you again in the future. Best Regards, Quality Manager Iberostar Grand Salome
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我去過巴塞羅那幾次,但從沒住過。我決定和家人朋友一起去度假,我們預訂了這個地方,那裡風景優美,環境宜人,非常完美。工作人員態度积極,樂於助人,總體5星。在我看來,食物可以再好一點,但是呆在這裏很有趣。
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IberostarHoteles(Iberostar Grand Salome 的Quality Manager)的回應
回覆日期:2018年12月12日
Dear Pablo We would like first of all to thank you for your great review of your stay with us. Our day to day efforts are to create a particularly pleasant atmosphere for our guests with the numerous services available in our wonderfully designed hotel, so your words confirming our success are really important to us. We will certainly extend your praise to all of our dedicated colleagues because we know we have quite a remarkable team here. We hope to have the pleasure of your company again, in the not too distant future at one of our Iberostar hotels. Best Regards, Quality Manager Iberostar Grand Salomé
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往前
價位
US$443 - US$754 (根據標準客房的平均房價)
舊稱:
Iberostar Grand Hotel Salome
位置
西班牙加納利群島特納里夫特內里費島特內里費島海岸
客房數量
33
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