倫敦人御園無論服務還是硬件，可以說是澳門酒店的天花板，在入住前已經收到郵件和Chris的電話，了解我入住當天的行程和安排，到達酒店時管家Anna從酒店大門等候我並直接帶我到房間辦理入住，詳細介紹房間的設施，並且提前了解到我的個人喜好，為我安排了喜歡的水果。在住期間管家Koffi，Sona和Simo到房間幫忙set up麻雀枱，還預知我的個人需求，在turndown service 時還幫忙準備泡澡水，令到整個房間也充滿香味，令我好好的享受一個輕鬆愉快的夜晚，房務部得知我們喜歡游泳，房間提前準備額外的毛巾和淋浴套裝！另外，半夜管家Roy也不嫌麻煩的為我解決問題，更從我與朋友對話中得知我的個人喜好，為我安排farewell禮物，當然還十分感謝前台Sam 黃經理的貼心安排，令到我與妹妹也有一個非常好的入住體驗。早餐食物豐富，餐廳服務也很好，整個入住體驗簡直無可挑剔！倫敦人御園不愧為福布斯五星酒店，每一個員工也是受過專業的培訓，令我們盡情享受到奢華的英倫之旅，有機會肯定會再回來的！
Check in procedure was privately done in suite with your butler. He was professional and knowledgeable and explained in detail and recommended places to visit
Room was amazing and beautiful. Extremely spacious and comfortable. Curtain, air-conditioning and lights could be controlled with an ipad and thr bathroom shower experience was amazing. Bed was a king sized beds and fluffy pillows and they had a range of 6 pillows in their pillow menu for you to choose from.
Inroom dining was prompt and delicious. Butlers were patient and laid out your dining set while explaining how to fully enjoy your meal.
Really amazing stay and experience
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住宿日期：2023年1月旅程類型：商務旅行
房間建議： Everything is amazing. There is nothing to nitpick.
