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1 - 6 則評論(共 278 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年10月20日已評論 透過行動裝置

我們最愛的就是房間的大小,我們定了5張單人床,入住的房間是有兩張大床還有一張額外給我兒子的床。房間有一套沙發、咖啡桌、電爐、廚房水槽、微波爐,感覺像是公寓。位置超贊,附近很多餐廳,有兩個火車站,還有雜貨店/便利店。唯一的缺點是沒有早餐供應,因為酒店沒有餐廳,我們只能等到早上七點才喝到咖啡。

感謝 Husky23
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.sg 查看原文
Mobile808271,赤坂阿凡舍爾酒店 的 フロント,回應了這篇評論回覆日期:2018年10月28日
Google 翻譯

Dear Guest,
Thank you for staying at INNSOMNIA Akasaka and leaving your valuable comment.
We are so pleased to know that you enjoyed you stay and could take advantage of our excellently location, ideal for visit any are of Tokyo in just few minute, since have three metro stations in our surroundings. Also Akasaka district is a good for entertainment with a wide variation of restaurants, bars, shops and lively nightlife.
We hope to welcoming you again on another occasion.
Reception, Miguel.

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年10月4日已評論

房間空間充足,讓我們驚喜不已,這在東京可不常見。可以步行去火車站。除了幾家餐館和便利店外,很少有購物的地方。這是一處維護得很好的酒店,我們很滿意。

感謝 Shirin A
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Mobile808271,赤坂阿凡舍爾酒店 的 フロント,回應了這篇評論回覆日期:2018年10月13日
Google 翻譯

Dear Mr./Ms. Shirin A,
Thank you for staying at INNSOMNIA Akasaka and sharing your experience with us. We are so pleased to know that you enjoyed your visit. As you said, the size of our rooms are unusual in the city of Tokyo, ideal for longer stays with the family without worry about the space. We are located on Akasaka district, where you can find a wide selection of restaurants, bars and Biccamera center just 10 minutes walking. Furthermore we are surrounded by several metro station, from where you can get the most popular areas of Tokyo.
We hope to welcoming you again.
Reception, Miguel.

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月26日已評論 透過行動裝置

首先是积極的一方面:位置好,房間大。但服務實在不行,前台工作人員對糟糕的wifi和其他技術問題沒有任何回應。他們提供Netflix,這很不錯,但是當它不能工作的時候,酒店的工作人員就無能為力了。一旦第二天掉線了,它就再也連不上了。這是一個小問題,但是說明了這些員工很難解決你的問題。建議大家最好去別的地方看看。

感謝 Betterbewhere
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Mobile808271,赤坂阿凡舍爾酒店 的 フロント,回應了這篇評論回覆日期:2018年9月28日
Google 翻譯

Dear Guest,

Thank you for choosing INNSOMNIA Akasaka and sharing your experience with us.
We have to apologize for the inconvenience caused with the connection to Netflix. Due to a power outage for maintenance purposes we experienced temporary problems with the access to Netflix service. When you informed us about the problem we contacted with maintenance company for resolve it as quickly as possible. We need you understand our staff does not have IT skills. When it's truly out of our hands, we rely on third parties.
Again we would like to apologize because it's something that should not have happened, and we are quite sure that our staff would have liked to help you at the same time.
In spite of this, we hope you give us another opportunity on the future.
Reception, Miguel.

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年8月30日已評論 透過行動裝置

酒店的位置很好,房間很大,我很喜歡大廳里的咖啡店,員工很有幫助,雖然我們之間交流很困難,因為他們英語說得不好,但是他們很樂意幫助我們。我的孩子們很喜歡前台的機器人,他們和他玩得很開心,我會再次住在這裏的。

感謝 MOHAMMADSHATOOR
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
大田陽介,赤坂阿凡舍爾酒店 的 フロント,回應了這篇評論回覆日期:2018年8月31日
Google 翻譯

Dear Mr. MOHAMMADSHATOOR,
Thank you for choosing INNSOMNIA Akasaka and leaving your valuable comment.
As you said our rooms are wide for Tokyo standards, ideal for long stay with family or friends. Furthermore we are excellently located, from where you can visit the most important areas of Tokyo using the metro stations in our surroundings.
Recently we added new employees to our staff from various countries so that we can respond to guest in several languages such as Mandarin, Frances, Indonesian, Spanish and English, even so, we apologize for inconvenience caused when you could not communicate with some of our staff and we are committed to working hard so that each of our employees can offer an adequate service.
We hope to welcoming you on another occasion.
Reception, Miguel.

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年7月22日已評論

這是我們8個月內第二次來這個酒店,如果我們再來東京也還會住這個酒店。酒店位置方便靠近Akasaka站,酒店大廳還有提供東京Unir咖啡廳最好的免費咖啡。房間寬敞,浴室水壓不錯,溫度也適宜,床非常非常舒服。如果你太早到或者離開當天,接待處會幫你保存行李,退房非常方便。附近也有很多便利店和家庭市場,還有很多餐點。這附近還有很多吃的和店,你會選擇困難的。

1  感謝 Peter_S255060
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.au 查看原文
大田陽介,赤坂阿凡舍爾酒店 的 フロント,回應了這篇評論回覆日期:2018年7月28日
Google 翻譯

Dear Mr. Peter,
Thank you for staying at INNSOMINIA Akasaka and leaving your valuable comment.
We are so pleased to know that is your second time and we look forward your third stay.
Akasaka district is an excellent place for stay when you visit Tokyo, since we are strategically located with the nearest metro station
just one minute walking and well connected to the most popular areas of Tokyo. Besides you have a wide selection of restaurants, shops and convenience stores in our surroundings. This neighborhood is also known for its lively nightlife and good atmosphere where to learn more about Japanese culture.
We are proud of our collaboration with Unir coffee, which is one of the best coffees in the world and is free for our guest.
We hope to welcoming you again.
Reception, Miguel.

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年6月10日已評論

很開心預定這家酒店,我和丈夫,還有18歲的女兒在這裏住了13個晚上,我們住在45 M房間,很大,讓我們感覺非常舒適,工作人員以及客房服務人員都很出色,房間乾淨整潔,衛生間還可以,因為淋浴噴頭總是掉下來,位置非常好,走路範圍內有大大小小的神社,超市和餐廳也很近,火車站非常近,走路10分鐘就會前往另外一條線路的火車站。

1  感謝 DanielleM865
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.au 查看原文
大田陽介,赤坂阿凡舍爾酒店 的 フロント,回應了這篇評論回覆日期:2018年6月11日
Google 翻譯

Dear Ms. Danielle,

Thank you for staying at INNSOMNIA Akasaka and leaving your valuable comment.
We are so pleased to know that you enjoyed your stay with us.
As you mentioned, our rooms are wide compared with other hotels here in Tokyo, where our
guest can rest comfortably.
Thank you for your warm words to our staff and housekeeping, we will send your message to all of them.
We are excellently located and well connected with the most popular areas of Tokyo, at the same time
our guests can enjoy the lively night life or Akasaka district.
We hope to welcoming you again.
Reception, Miguel.

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