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1 - 6 則評論(共 2,113 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2 週前的評論

酒店位於澀谷(Shibuya),這是一個非常有活力的地區。步行約6-8分鐘就能到澀谷站,非常方便。從機場到酒店非常容易,因為機場班車正好停在酒店門口。以日本的標準來說房間很乾凈,舒適,而且很寬敞。衛生間還配有浴缸。有一個很有趣的優點:房間裏面配有智能手機,能夠連接互聯網,可以撥打國際電話,並且全部免費。總體來說,這算是一個非常適合入住的酒店。

感謝 Lionel L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.sg 查看原文
ctth-customer,東急飯店 Cerulean Tower 的 Customer relation Ayu T.,回應了這篇評論回應日期:2 週前
Google 翻譯

Dear Mr./Ms. Lionel L
Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us.
The Management and Staff would like to thank you for the wonderful comments and we are delighted
to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers
with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
4 週前的評論 透過行動裝置

我們的房間非常寬敞! 浴室和浴缸都很寬敞,可以看到城市天鐵。 房間乾淨整潔。 還提供兒童的洗浴用品。 失望的是,我們的房間看不到富士山。 另一個令人失望的是茶包是收費的。 在我住過的所有酒店中,只有這家酒店收取茶的使用費,我認為這是非常小氣和吝嗇的管理。 一家五星級酒店應該做得更好。 位置很好,靠近美妙的飲食場所和購物區,非常靠近JR澀谷站。

感謝 CookiesM526
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
CeruleanTowerTokyu,東急飯店 Cerulean Tower 的 Customer Relations/M,回應了這篇評論回應日期:4 週前
Google 翻譯

Dear the guest,
Thank you for staying at the Cerulean Tower Tokyu Hotel and sending us your feedback.
We apologize that you stay were disappointment for your experience.
We have shared this matter to our management to improve our service quality in the future.
We are looking forward to welcoming you to Cerulean Tower Tokyu Hotel on your next visiting to Tokyo.
Sincerely yours.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年3月8日已評論 透過行動裝置

對於一個美國遊客來說這次旅遊可謂相當不錯了。酒店房屋不僅居住空間大,浴室也大,而且周圍有很多娛樂場所。不是典型的日本風格,所以如果你想體驗日本本土小房間式的居住環境可能不適合。

感謝 U7620IImichaelm
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Trek810579,東急飯店 Cerulean Tower 的 Customer relation Ayu T.,回應了這篇評論回覆日期:2019年3月11日
Google 翻譯

Dear Mr./Ms. U7620IImichaelm
Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年2月22日已評論 透過行動裝置

2019年2月住在這裏。位於澀谷的一家溫暖且非常中心的酒店。在酒店的輕鬆漫步中可以看到和完成許多事情。在酒店的頂層有一個很好的酒吧和餐廳,可以俯瞰東京的全景。很適合睡前喝一杯。房間很大,很容易就能放得下你所有的行李。酒店裡有免費的無線網絡以及各種各樣的餐廳。

感謝 Timthekiwi
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
Trek810579,東急飯店 Cerulean Tower 的 Cutomer relation Ayu T.,回應了這篇評論回覆日期:2019年2月25日
Google 翻譯

Dear Mr./Ms. Timthekiwi
Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年2月13日已評論 透過行動裝置

不錯的酒店。服務很好,含早餐。早餐非常美味。服務員還行。如果我需要按摩疼痛的頸部,酒店還可以從外面安排人,45分鐘就可以到房間。價格大約70新加坡元。酒店位置不錯,所有的購物中心都可以步行前往。

感謝 Aston E
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.sg 查看原文
Trek810579,東急飯店 Cerulean Tower 的 Customer relation,回應了這篇評論回覆日期:2019年2月13日
Google 翻譯

Dear Mr./Ms. Aston E
Thank you for staying at the Cerulean Tower Tokyu Hotel and reviewing us.
The Management and Staff would like to thank you for the wonderful comments and we are delighted to understand that the Hotel has brought many conveniences to your stay.
Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo. Once again, we would like to express our sincere thanks for choosing our place.
Sincerely yours,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
2019年1月28日已評論 透過行動裝置

租住四百多呎房型,房間係夠大,但比預期中殘舊,有濕氣機,每天需自行加水,用到第六天已亮紅燈需清潔隔塵網用過毛巾我會放入浴缸,有一天house keeping 後沒有回收兩條毛巾,令我感覺清潔不乾淨

住宿日期:2019年1月
旅遊類型: 情侶出遊
感謝 happychhi
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Trek810579,東急飯店 Cerulean Tower 的 カスタマーリレーション,回應了這篇評論回覆日期:2019年1月28日
Google 翻譯

Dear Mr./Ms. happychhi
Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience.
However, We would like to apologize profusely on the inconveniences that were caused during your stay.
This is definitely not the level of service that we will want to extend to our guests and we would like to apologize once again and to ensure your comfortable experience here next time, we will improve your feedback as soon as possible.
We are looking forward to welcoming you again to Cerulean Tower on your next visiting to Tokyo.
Sincerely yours,

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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