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附近的酒店
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1 - 6 則評論(共 914 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
1 週前的評論

住了這家酒店的別墅,非常滿意,這是個很有特色的地方,我們度過了一個很棒的假期。這裏離小集市很近,因此冰箱從沒有空過。沙灘上的日落非常美。Tropicana的早餐種類豐富,品質很好。客房服務很有效率,送到房間的餐食很不錯。別墅有私人泳池,酒店還有更大的泳池。這是座很美的島嶼,可以玩的娛樂活動很多,去其他地方也很方便。

感謝 Arnljótur Bjark... B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Novotel_PQ,富國島諾富特度假酒店 的 Quality Control,回應了這篇評論回應日期:1 週前
Google 翻譯

Dear Arnljótur Bjark... B,

We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.

We happy to know that you have a great vacation with us and especially good experience with our food and beverage. It is always a pleasure to receive positive feedback from you. I will share all your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Hanh Truong
Quality Control
Novotel Phu Quoc Resort

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2 週前的評論 透過行動裝置

如果你想找一家巨大的Oik 海岸風格,平淡無趣的,毫無個性的酒店,吃一大堆沒質量的自助餐,聽着嘈鬧的音樂,那麼這家就是最好的選擇。但是如果你在尋找一家真正的,精品的五星級酒店,那麼我建議你忽略這家酒店。當然,如果你是一對尋求浪漫的情侶,看,我已經住過很多五星級酒店了,而我真的不能想象這家酒店是怎樣達到五星標準的。從那些粗暴的工作人員開始,他們不說一點英語或者他們沒被訓練成懂得“顧客永遠是對的”,到嘈雜的音樂和薄如紙片的牆壁,廉價的內飾還有平淡無奇的布洛克外牆宛如汽車旅館的建築。。。這真是個地獄!

2  感謝 35_countries_so_far
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.ie 查看原文
Novotel_PQ,富國島諾富特度假酒店 的 Quality Control,回應了這篇評論回應日期:1 週前
Google 翻譯

Dear by 35_countries_so_far,

Thank you for taking the time to tell us about your experience at the Novotel Phu Quoc Resort. I am sorry that your experience did not meet your expectations as we were unable to change your room. Please note that this is a peak season on the Island and we were fully booked throughout so there may crowd at the Buffet time and it was a challenge for the staffs; for those inconveniences experiences please allow me to express my sincerest apologies for this.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns Thank you for staying with us and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,
Hanh Truong
Quality Control
Novotel Phu Quoc Resort

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4 週前的評論

接駁車太小了 不想等半小時 下一班接駁車 就得自費搭計程車 海景泳池房不錯 房間也乾淨 餐廳 酒吧和行李部門的服務人員很棒 提供我們很多資訊..相比之下櫃台人員就很冷漠.....

住宿日期:2018年12月
  • 旅遊類型: 朋友出遊
    • 舒適度
    • 清潔與衛生
    • 服務
感謝 Angel9988
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Novotel_PQ,富國島諾富特度假酒店 的 Quality Control,回應了這篇評論回應日期:3 週前
Google 翻譯

Dear Angel9988

We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Hanh Truong
Quality Control
Novotel Phu Quoc Resort

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年12月17日已評論 透過行動裝置

我經常早上路過酒店時去喝杯新鮮的咖啡。這裏的咖啡的質量總是一如既往地好。酒保和酒吧服務員都很友好。度假村周圍景色迷人,有很多泳池,還有絢麗多彩的花園。肯定還會再來並且會推薦給朋友們。

感謝 Johnny T
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.vn 查看原文
Novotel_PQ,富國島諾富特度假酒店 的 Quality Control,回應了這篇評論回覆日期:2018年12月18日
Google 翻譯

Dear Mr Johnny T,

We very much appreciate your good comments about Novotel Phu Quoc Resort.

We glad to know that you have a great morning with our food and beverage services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you for your kind feedback, and we hope to see you for another great experiences with us.

Sincerely,
Hanh Truong
Quality Control
Novotel Phu Quoc Resort

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年12月6日已評論

我跟我的家人一起在這裏度過了假期。對我們來說,這裡是個非常好的地方。工作人員的友好讓我感覺到家的溫暖。我尤其喜歡這裏的新鮮空氣,太太好了。我敢肯定地說我還會很多次來這度假。感謝你們的熱情款待。再見。

與 Accorhotels.com 合作收集的評論
1  感謝 kimhoan508
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Novotel_PQ,富國島諾富特度假酒店 的 Quality Control ,回應了這篇評論回覆日期:2018年12月6日
Google 翻譯

Dear kimhoan508,

We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.

We glad to know that you and your family have a good time with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Hanh Truong
Quality Control
Novotel Phu Quoc Resort

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年11月17日已評論 透過行動裝置

我們剛從諾富特度假酒店住了一周回來,這家旅館簡直不可思議!這裡有一個可以遠眺私人海灘的無限制泳池,這裡是觀賞日落的絕佳地點,還包括一個swin up酒吧。這裏的海灘真的很乾凈,有一個鞦韆和一個在海里的吊床(見我的照片)。同時這裏還有第二個可以遠眺綜合建築群的無限制泳池。這裏的員工們都非常友好並且樂於助人,房間一塵不染,設計精美。我將向任何想在天堂里享受幸福假期的人推薦這個度假酒店!

2  感謝 Lisak2000
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
Novotel_PQ,富國島諾富特度假酒店 的 Quality Control ,回應了這篇評論回覆日期:2018年11月19日
Google 翻譯

Dear Lisak2000,


We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort.

We glad to know that you have good experiences with our services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Hanh Truong
Quality Control
Novotel Phu Quoc Resort

回報不適當的回應
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