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1 - 6 則評論(共 17,019 則)
翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年6月24日已評論

這家酒店非常的大,有很大的海洋通道,提供的食物還不錯,啤酒的選擇也很多。我肯定會再來一次的。記得帶上你自己的保溫杯去遊泳池的酒吧喝酒,否則你可能只能用紙杯。

與這間酒店合作收集的評論
感謝 robdogaz
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。原文語言為英文,源自www.tripadvisor.com 查看原文
eConcierge S,Secrets Royal Beach Punta Cana 的 Manager,回應了這篇評論回覆日期:2019年6月26日
Google 翻譯

Dear GoPlaces07748704868,

Thank you for deciding to stay at Secrets Royal Beach during your holidays.

It is a great pleasure to learn that you had an excellent experience and consequently find our property to be great. We value that you included in your comment the aspects in which you encountered there is opportunity for improvement. This enable to improve our ability to serve you.

Our doors are widely open to receive you.

Best regards,

Clara Escribano
General Manager
Secrets Royal Beach

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翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年5月18日已評論

度假村很乾凈。工作人員非常友好。我們喜歡晚間的活動。我的家人也喜歡這裏不同的餐廳。進去很容易。在度假村看到不同國家的人真是太棒了。大多數的工作人員都能與客人很好地溝通。

與這間酒店合作收集的評論
感謝 Cathleen S
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。原文語言為英文,源自www.tripadvisor.com 查看原文
eConcierge S,Secrets Royal Beach Punta Cana 的 General Manager,回應了這篇評論回覆日期:2019年5月21日
Google 翻譯

Dear GoPlaces12518695826,

Firstly, we would like to thank you for choosing Secrets Royal Beach Punta Cana for your family holiday in the beautiful Dominican Republic.

It gives us great pleasure to know that you have had a wonderful experience at our resort, and that you have enjoyed in particular our cleanliness, variety of restaurants, and our very friendly staff.

Lastly, we would like to thank you for your lovely review. We are always so grateful when our guests take the time to share their experience since it is a great way for us to ensure they had a memorable stay, and ensure our performance remains at the level that is expected of us.

We hope to one day have the privilege of welcoming you back for another amazing vacation!

Kindest Regards,

Clara Escribano
General Manager
Secrets Royal Beach Punta Cana

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年5月7日已評論 透過行動裝置

該說些什麼呢?高級的服務,漂亮的酒店。有太多需要感謝的東西!先從前台的Adrian說起吧。他不想讓我們退宿,我們也舍不得走!泳池的Junior,感謝你的建議.Jairo, Lo paga todo, Alejandro, Miguel and Jose R,感謝你們特殊的飯菜和漂亮的餐桌布置。Eddisom,木炭火盆的廚師。 QUE RICO,Santa,我們晚上的管家。Ruby, James and Harrony son todos,感謝你們。尤其感謝Garfield!你讓我們的聚會進行順利。我希望我沒有遺漏任何人。感謝你們所有人讓我們感覺很特別。期待很快再次見到你們。

感謝 gildaf2014
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。原文語言為英文,源自www.tripadvisor.com 查看原文
eConcierge S,Secrets Royal Beach Punta Cana 的 General Manager,回應了這篇評論回覆日期:2019年5月7日
Google 翻譯

Dear gildaf2014,

Thank you for choosing Secrets Royal Beach Punta Cana for your Caribbean holiday destination.

Your feedback is very important to us as our main goal is to ensure customer satisfaction for all our guests, and to ensure all of our guests have a memorable stay. For this reason, we greatly appreciate you sharing your experience with future travelers.

Thank you for highlighting our beautiful hotel and our hardworking staff, especially Adrian, Junior, Jairo, Alejandro, Miguel, Jose R, Eddison, Ruby, James, Harrony and Garfield.

We are so happy to hear that the exceptional services of our staff has made your stay even more unforgettable. We will be sure to congratulate them for their outstanding services.

We hope to have the privilege of welcoming you back again soon!

Kind Regards,

Clara Escribano
General Manager
Secrets Royal Beach Punta Cana

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翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年4月28日已評論

這是我們第四次住在SRB,這次經歷再次證實了為什麼我們會不斷地回到這裏。服務令人難以置信!每個人都竭盡全力確保我們的假期過得盡可能好。員工是我們不斷回來的首要原因。感謝我們的管家羅賓遜,貴賓酒廊的禮賓員米莉,貴賓泳池酒吧的傑弗瑞和朱尼爾。他們真的付出了額外的努力。SRB肯定是我們會不斷回去的地方。

與這間酒店合作收集的評論
1  感謝 jolinel2017
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。原文語言為英文,源自www.tripadvisor.com 查看原文
eConcierge S,Secrets Royal Beach Punta Cana 的 General Manager,回應了這篇評論回覆日期:2019年4月29日
Google 翻譯

Dear jolinel2017,

Thank you so much for choosing Secrets Royal Beach Punta Cana for your preferred holiday getaway destination, for a fourth time.

We greatly appreciate you sharing your experience with future travelers. Your feedback matter to us, as our main goal is always to ensure our guests have the most memorable vacation.

We thank you for taking the time to highlight our professional service, and our exceptional staff who work hard to make sure our guests have an amazing stay.

It brings us great pleasure to know Robinson Milly, Jeffrey, and Junior have provided you with outstanding service, and we will be sure to congratulate them.

We look forward to having the privilege of welcoming you back for a fifth time for another fabulous vacation!

Kindest Regards,

Clara Escribano
General Manager
Secrets Royal Beach Punta Cana

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翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年4月7日已評論

我們強烈推薦這個酒店。服務、食物品質、氛圍和娛樂場所工作人員都是極好的。感謝Booker T、意大利面、巧克力、小夥計和度假村的舞者,讓我們很開心,賓至如歸,並且玩得很開心。度假活動、泳池酒吧、餐廳和演出都是一流的。我們還會再回來的!

與這間酒店合作收集的評論
感謝 DayTrip34736247652
這則評論是 Tripadvisor 會員的主觀意見,而非 Tripadvisor LLC。 Tripadvisor 會檢查評論。原文語言為英文,源自www.tripadvisor.com 查看原文
eConcierge S,Secrets Royal Beach Punta Cana 的 General Manager,回應了這篇評論回覆日期:2019年4月10日
Google 翻譯

Dear DayTrip34736247652,

First of all, receive a warm greeting from Secrets Royal Beach Punta Cana. Thank you for choosing us and for taking part of your valuable time to share the details of your recent experience.

We are happy to confirm that you were able to enjoy a wonderful vacation in our facilities. We are pleased to know that our friendly staff has offered an excellent service to make your stay more memorable. Rest assured that we will share your compliments especially with each of those you mentioned.

We appreciate your recommendation and that you allow you to meet other travelers how exquisite our cuisine is.

We hope to continue counting on your preference and offer you more dream experiences!

Best regards,

Clara Escribano
General Manager
Secrets Royal Beach Punta Cana

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