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1 - 6 則評論(共 4,724 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2 週前的評論 透過行動裝置

很不錯的酒店,位於劇院地區正中央,離一些景點和科芬園都很近。員工非常出色,床又漂亮又舒服。我們住在310號房間,有點吵,但總的來說住得不錯。

2  感謝 kevinsmith51
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
Charing X,查林十字酒店 的 General Manager,回應了這篇評論回應日期:1 週前
Google 翻譯

Dear kevinsmith51,

Thank you for sharing this lovely 5 stars review following your recent experience at Amba Hotel Charing Cross.

I am delighted that you loved our central location within walking distance from so many theatres and the Convent Garden neighbourhood.
Thank you for highlighting the comfort of your bed. It is a great compliment to know how our fantastic team made you feel truly welcomed On your next visit feel free to express your preferences to the reception team. They will be happy to assist you and ensure your absolute comfort.

I hope we will have the opportunity to welcome you back again soon. Please let me know when you are planning another visit as it will be my pleasure to oversee the details of your booking.

Warm Regards,

Pedro da Silva
General Manager
pedro.dasilva@amba-hotel.com

回報不適當的回應
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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
3 週前的評論

酒店非常漂亮,員工友好!酒店房間和公共區域都裝飾漂亮,非常乾淨整潔。前台員工和禮賓都很贊,非常友好,細緻。入住期間Maria幫了我們很多忙。所有酒店都應該向這樣的服務水平靠齊。酒店位置便利,離景點很近,靠近地鐵站,出行非常方便。高度推薦來這入住!

2  感謝 Oliver F
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Charing X,查林十字酒店 的 General Manager,回應了這篇評論回應日期:2 週前
Google 翻譯

Dear Oliver F,

Thank you very much for choosing to stay with us and for taking the time to write such a lovely 5-star review.

It is wonderful to hear about your exceptional Amba Hotel Charing Cross experience and your kind words highlighting the impressive levels of service that you received from Maria and the Front of House team is very much appreciated. The team aim to provide a memorable experience to all of our guests and I am delighted they have delivered.

We look forward to welcoming you back to stay with us again in the future. Please let me know when you are next planning to visit as it would be my pleasure to oversee the details of your next booking.

Warm regards,

Pedro da Silva
General Manager
pedro.dasilva@amba-hotel.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
5 週前的評論 透過行動裝置

位於該酒店的一樓,正好靠近查林十字車站,露台酒吧有着獨特魅力,給人奢華的感覺,即使你不是酒店的住客,也可以在那兒待上一兩個小時,喝點飲品或者咖啡,算是非常舒適且方便的地方。價格絕不便宜,但是像這樣的地點,還是物有所值的。

1  感謝 Clive G
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
Charing X,查林十字酒店 的 General Manager,回應了這篇評論回應日期:5 週前
Google 翻譯

Dear Clive G,

Thank you so much for sharing these lovely words about your experience at the Terrace Bar.

I am happy to know how much you liked our beautiful and charming bar. It is a great pleasure to read that you found it so comfortable and convenient.

At Amba Charing Cross we consider that is our mission to deliver the best personal service to all our visitors and it will be a great pleasure to welcoming you back every time you decide to return.

Warm Regards

Pedro da Silva
General Manager
pedro.dasilva@amba-hotel.com

回報不適當的回應
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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年8月30日的評論

真的很讓人失望,也很驚訝於查理十字酒店整體得分——毫無疑問,這是因為酒店給你施加了壓力,強迫你在貓途鷹寫評論(我就收到一張商業名片,电子郵件,在酒店自己的調查結束時重新要求,前台接待也兩次向我提到它!)!糟糕的旅館。單調乏味的房間,總體裝修也很一般。多住一晚額外收雙倍房費(儘管承諾價格匹配等等)。早餐很差。酒吧非常普通。健身房非常一般。禮賓部非常友好,還不錯。位置很好。

與這間酒店合作收集的評論
感謝 Richard B
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Charing X,查林十字酒店 的 General Manager,回應了這篇評論回應日期:5 週前
Google 翻譯

Dear Richard B

Thank you for making us aware of your recent experience at our hotel.

Our guest's feedback is highly valued as is the only tool we have to continue to improve our service. Our team makes indeed a great effort to understand our guest's preferences and match their expectations. I am truly disappointed to know how this was not accomplished with you and I would like to apologie for any inconvenience caused.

Regarding our rates, they fluctuate according to the season and the prices are always match if the rate is still open. When the occupancy is high, the rates are closed and the last minute bookings can indeed be more expensive.

I am deeply sorry to hear that this time you felt so disappointed during your stay in London.

Kind Regards,

Pedro da Silva
General Manager
pedro.dasilva@amba-hotel.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年8月18日的評論

酒店位置好,物有所值。在這裏住了一晚。工作人員很細心,房間也很乾凈。步行的距離就能到很多旅遊景點和購物地。接待人員熱情好客。

與這間酒店合作收集的評論
感謝 gutierrezsotos
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Charing X,查林十字酒店 的 General Manager,回應了這篇評論回應日期:2018年8月22日
Google 翻譯

Dear gutierrezsotos,

Firstly I would like to thank you for the time taken to write this review regarding your last stay at Amba Hotel Charing Cross.

I am thrilled that you loved our amazing central location within walking distance some of the biggest attractions and shopping areas in London.
I am absolutely delighted that you highlight our friendly & welcoming team and the comfort of your room and the good service delivered!

I am looking forward to welcoming you back again when you are visiting London next. When you have decided to return please do feel free to contact me directly, as it would be my pleasure to oversee the details of your booking.

Warm Regards,

Pedro da Silva
General Manager
pedro.dasilva@amba-hotel.com

回報不適當的回應
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2018年8月1日的評論 透過行動裝置

性價比極高的酒店! 對於遊客來說更是四通八達,很多旅遊景點也也步行距離中。

房間很大和十分寬敞明亮。酒店這次很貼心送了每日添置冰箱飲品和零食。

入住日期:2018年3月;旅遊類型:情侶旅遊
感謝 ray_tsang
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Charing X,查林十字酒店 的 General Manager,回應了這篇評論回應日期:2018年8月1日
Google 翻譯

Dear ray_tsang,

Thank you so much for your amazing words about the Amba Hotel Charing Cross!

I am so happy that you found our central location so convenient for your plans during this visit to London. I am delighted that know how you loved your spacious and bright room and enjoyed the comfort of having a complimentary minibar with a daily refill.

I am looking forward to welcoming you back again when you are visiting London next. When you have decided to return please do feel free to contact me directly, as it would be my pleasure to oversee the details of your booking.

Warm Regards,

Pedro da Silva
General Manager
pedro.dasilva@amba-hotel.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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