非常好的酒店。我們在巴斯和約克旅行期間住在這裏。入住期間他們幫我們寄存了行李。酒店為我們一大早去巨石陣旅行準備了袋裝的早餐。房間小、乾淨且舒適。離伯爵宮站很近,附近有很多餐廳可以選擇。更多
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非常好的酒店。我們在巴斯和約克旅行期間住在這裏。入住期間他們幫我們寄存了行李。酒店為我們一大早去巨石陣旅行準備了袋裝的早餐。房間小、乾淨且舒適。離伯爵宮站很近,附近有很多餐廳可以選擇。更多
顯示較少Dear Suzacro,
Thank you for your great feedback about your recent stay at Park Grand Kensington, and for highlighting our well appointed rooms
I am pleased that you had an enjoyable stay and took advantage of our concierge facilities!
We look forward to welcome you back for another enjoyable stay!
Kind Regards
Arpan Ghosh
早餐很號,純英式早餐,麵包培根,雞蛋,很好的是有水果蔬菜等,還有熱牛奶,房間很乾淨,整潔,大床房多加一條棉被,服務很周到,就是熱水壺放到床頭櫃,以為是保險櫃,服務員親自幫打開櫃子,才發現水壺和咖啡☕,前台服務的男士很好,前台服務女士不太熱情。為了一早趕機場,選擇這家酒店相當不錯
Dear jlu88888,
Further to the review you have kindly posted on Trip Advisor, I would like to thank you for your great comments. It is second nature for the team at Park Grand Kensington to provide superb service.
I am pleased that on top of your compliments about the team ,you took advantage of our varied breakfast offerings.
If there is anything else we can do for your next visit, please do let us know.
We would be delighted to welcome you back.
Kind Regards,
Arpan Ghosh
今次英國生日及結婚紀念旅遊住在這間洒店十難忘,特意選了作為慶祝,在洒店安排及準備下,一入房間已經十分驚喜,佈置也很有心思!太太也十分高興及難忘!
酒店位置十分方便在earl’s court車站行五分鐘便到,另大堂及工作人員也十分好,提供在附近資料及當地食玩資訊!十分推薦給朋友,由其是慶祝紀念的朋友!👍
多謝酒店工作人員安排!
Dear eldy2046,
Thank you for taking the time to express your appreciation about your celebratory stay at Park Grand Kensington.
I am very pleased that you posted your review on Trip Advisor to give other travelers a glimpse of what it is like to stay at our hotel.
The team is equally delighted with your generous comments and should you require assistance with a future stay, please do let us know. We would be delighted to have you once again.
Kind Regards
Arpan Ghosh
我們非常感謝肯辛頓公園酒店的工作人員,感謝他們為我們的住宿提供竭盡所能的幫助。我們一進入酒店大樓就受到了熱情的歡迎,在我們住宿的整個過程中,我們一直保持着友好和禮貌的服務。我們很高興地發現,工作人員為慶祝我們的結婚紀念日精心裝飾了我們的房間,這使這一天特別值得紀念。房間乾淨舒適,靠近厄爾地鐵站,位置非常好。我們一定會再來的,強烈推薦。
Dear HolidayDuo,
Thank you so much for your glowing review of Park Grand Kensington. Your feedback is most appreciated.
It is great to hear that you have had a memorable stay and that the team wowed both of you on your wedding anniversary. We are happy to hear that you enjoyed the little surprises in the room . I am glad to hear that you took full advantage of our location.
See you again on your next visit to London. We are looking forward to welcoming you back for many more special occasions to come!
Kind regards
Arpan Ghosh
因為需要好好休息一下,所以我獨自一人在肯辛頓公園度過了一個星期。從前台到門衛,每一個員工都讓我覺得自己是他們唯一的客人。工作人員都非常彬彬有禮,樂於助人並且和藹可親。經理同樣也是非常有禮貌的。我太喜歡這個房間了,酒店的位置很方便,離伯爵閣站只有幾米。我想說的是:幹得好肯辛頓公園!你太棒了!我向我所有的朋友和家人讚美過你!我一定會再回來的。哦!你免費贈送的巧克力泡芙更是讓人愛不釋手!!
Dear NowP23,
I am so happy to hear that you had a memorable experience with us. The team will be extremely delighted to hear that they made such a positive and lasting impression on your visit. We are proud in the high standards of service that we offer and having the facilities and amenities in place goes a long way to ensuring our guests have an enjoyable and memorable stay on each and every visit.
I am also delighted to hear that you took advantage of our location.
We all greatly look forward to welcoming you back soon.
Kind Regards
Arpan Ghosh
我們很享受在這裏度過我們的結婚10周年紀念日。酒店的工作人員和管理團隊讓我們過得非常愉快,非常推薦這裏,以後還會再來的。Marina, Mariana和Cami都為我們做了很多,展現出了她們優秀的客戶服務水平。
Dear Devinderpal J,
I am delighted to read your feedback following your stay with us at Park Grand Kensington.
Many thanks for highlighting the friendly service that Mira, Mariana and Cami provided you with. It is a real pleasure to learn that you had a fantastic anniversary with us and the team and I look forward to your next stay.
Kind regards,
Arpan Ghosh