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顯示較少我和我的朋友住在這家可愛的酒店裡,這家酒店很棒,員工也很好。我來這裏慶祝我的周年紀念日,酒店在我到達之前就提前和我聯繫了,而且我們要對Kimberly為我們提供的可愛的祝賀卡和令人驚喜的接待致謝。而且我還要感謝這裏所有的員工,感謝大家讓我度過一個特別的紀念日,感謝大家付出的辛苦工作。
Dear Bebforever,
I would like to thank you for choosing Park Grand Lancaster Gate and for sharing your feedback with us,
It is a great pleasure for us to know that your stay was so good, the staff is thrilled to read your review specially Kimberly, as they always do their best to ensure that all our guests leave the Hotel willing to come back as soon as possible.
We hope to welcome you back in the near future.
Kind Regards
Vinayak G
General Manager
我最近入住了這家酒店,並且必須說這裏的工作人員很棒,雖然房間不寬敞。但是幫助我拿行李的接待員金伯利非常樂於助人。她確保我得到了最好的服務。當我進入我的房間時,發現房間還沒有收拾好,她就在酒吧向我提供了免費飲料,並確保房間很快就準備好了。感謝她的努力。
Dear Pattri456,
Thank you for taking the time to share a review following your stay with us at Park Grand Lancaster Gate. It is wonderful to read your kind words commending the service delivered by the team specially Kimberly. Furthermore I am glad to learn that you will stay with us again in the future and we will make sure you have the same good experience.
We look forward to welcome you back on your next visit.
Kind Regards
Vinayak G
General Manager
我們五個人一起旅行,住了兩個房間。房間很小,但是浴室更小。不錯的酒店,我會給它打3.5星。地下室一層沒有電梯直達,所以和老人或殘疾人在一起時要小心。
Dear Travelot09,
Thank you for staying at the Park Grand Lancaster Gate. We are sorry to hear about your experience and would request to kindly contact us directly on dm@parkgrandlancastergate.co.uk so we can discuss the same in detail.
Kind Regards
Vinayak G
General Manager.
我們起初選擇這家酒店是因為它靠近帕丁頓車站和希思羅機場快線。步行去到酒店只要幾分鐘。每次我們經過前台或者吃早餐的時候,員工都會面帶微笑和我們打招呼。房間設備齊全,就歐洲標準來說大。床也相當舒適。酒店給遊客提供免費的智能手機,不過我們沒有使用。酒店位於一條安靜的街道上,但是步行一會就可以去到海德公園,巴士站,地鐵站,小商店和很多餐廳。關於這個酒店,我們沒有任何要批評的,下次來倫敦絕對會再住這裏!
Dear Kcsaltmarsh,
Thank you for the kind feedback. I am really pleased to see your experience with us has been a very pleasant one due to the excellent value, nice and quiet room and also the convenient location. We are looking forward to welcome you back in the nearest future.
Kind Regards
Vinayak G
General Manager
由於前台工作人員和餐廳工作人員的原因,這次體驗非常棒。所提供的服務是專業和禮貌的。我的經歷和團隊有着相同的感受和評價。強烈推薦這家店,如果有必要,我們還會再來這裏住。
Dear Richardharford,
Thank you for the kind feedback on your recent stay at the Park Grand Lancaster Gate. I am really pleased to see your experience with us has been a very pleasant one due to the excellent value of good service provided by the staff. We are looking forward to welcome you back in the nearest future.
Kind Regards
Vinayak G
General Manager
喝了一杯帶有泡泡的、很棒的印度主題下午茶。食物美味可口,但要是讓我們吃完的話,實在太多了(給我們提供了一個剩菜袋)。全體工作人員都非常專業和周到。氣氛輕鬆又從容,我們沒有意識到我們坐下來聊天已經超過两天半了!對於友好的敘敘舊或者精緻的家庭郊遊而言,這是一個超棒的地方。
Dear Abalene G,
Thank you so much for having shared this fantastic review!! I am absolutely thrilled to see that you enjoyed your Indian Afternoon tea with us and the services provided by the staff simply added to it. It will be my pleasure to personally assist you with any of your future bookings at the Park Grand Lancaster Gate.
Kind Regards
Vinayak G
General Manager