Hello Monica R,
Thank you for taking the time in leaving us your feedback.
I am happy to see our Hotels' location was convenient for you, as it is for us too.
We do service to our rooms after every third night, so on the fourth morning but, as you have experienced, towel replacement and rubbish emptying take places daily.
Hope to see you on your next visit.
Thank you for taking the time to leave us a review we really do appreciate it, we take all feedback into consideration whether negative or positive as we are always looking for new ways to change.
We are sorry that we could not have a chance to show our Point A Standards on your latest stay. As many other central London venues, on some occasions, a limited number of rooms might be affected from the noises of the street. We try to keep these few as the last ones to allocate. If we are fully booked and had to give one of those very limited numbers of rooms to a guest; we change their room as soon as we have another room available. We also provide earplugs upon request. We host by heart, please just ask us.
We hope you give us another chance to make your Point A experience a great one,
酒店位置方便，距離King’s Cross Station只是10分鐘內，附近還有超市和餐廳，以地點來說價格是挺便宜。酒店員工服務也挺親切的。
Thank you very much for your feedback. We're glad you found the hotel to be convenient and affordable. We always suggest that our guests request for larger rooms if needed. Please do let us know if a larger room will be required for your future visit with us.
We are very pleased to hear that you found the location-which we are very proud of- very convenient.
Our neighbouring pubs and restaurants are often mentioned with positive feedback by our guests. As we very much appreciate and value your feedback, we are creating a Local Neighbourhood Guide for you!
Hopefully, it will be ready for your next stay to enjoy more of what our neighbours offer and enjoy the special discounts we are working had to secure for our guests.
Looking forward to welcoming you back with our great view and fun lighting!
Dear Enrique M,
Thank you for taking the time to leave us this lovely review and 5* we really do appreciate it,
We are glad you have enjoyed your stay at Point A Hotel Kingscross, feedback like these shows that we are doing great.
our housekeeping team does their best to keep areas squicky clean so that our guest are comfortable with where they are.
I will be passing on your kind word Amina and Tiago,
We hope to see you very soon again, as we would love to welcome you back with many more smiles