Thank you for leaving kind comments from your second stay here at Holiday Inn Express Ealing.
We are glad you found our hotel modern, clean, friendly and well located.
However we are sorry to hear that your comfort and your night sleep was disturbed by the outside noise even though our hotel has triple glazing windows.
If you decide to come back we will be more than happy to offer a room facing a back yard and also I am happy to inform you that we provide ear plugs which are available to collect at the reception. Our team is on call 24/7 for any assistance needed.
We very much hope for your return.
Noemi Solazzo, Guest Service Manager
Thank you for staying with us at Holiday Inn Express Ealing. We are more than gratified to see that you enjoyed your stay. As a hotel we always try to make our guests feel like they are at home. We are happy that you found transportation easy to use and the restaurants were favourable. We hope to see you again.
Dear valued guest,
First we would like to take this opportunity to thank you for choosing Holiday Inn Express London Ealing. Second, we appreciate your kind words about the hotel and about your experience with us! We can see that some features of the room were handy for yourself, which is very good. We are enjoying this review of your and we are taking in as a step forward in customer service and guest's overall experience! Hopefully we will have the chance to accommodate you in the near future, again!
Cristian Toc, GSA
Dear Valued Guest,
Thank you for your feedback. We are delighted to hear that your stay was comfortable and enjoyable. At Holiday Inn we find it beyond important that our guests are as comfortable as possible. The moment a guest checks in to our hotel till the point they depart, we know that every moment of our guest’s stay has to be as pleasant as possible. At check in we ensure all our guests are checked in, in a timely manner. Then the cornerstone of a great hotel is the rooms they have. To have a good room we need to ensure that the showers are good, the charging stations are convenient and easy to use, the amenities including the reading lamps and tv need to be exactly what the customer needs. Then the next morning at breakfast we realize that starting the day on the right foot is crucial, therefore we ensure a variety of breakfast foods to suit the needs of all of our guests. And as such we are delighted that all of the above mentioned were up to your standards, and we are very encouraged after reading reviews like yours, that we are doing the right thing. We hope to welcome you back to Holiday Inn, and please be sure to ask for room 228 on booking so we can allot that room for you.
Guest Service Assistant
Thank you for taking the time to review us! We are pleased to learn that you found the parking facilities suited to your needs, and that you enjoyed everything about your stay- from the shower to the breakfast to the staff service. We definitely hope to welcome you back in the future!
Guest Services Manager