Dear Barbara S. First of all, thank you very much for choosing our Hotel Melia Paris Champs Elysees. We would like to thank you for taking some time to send us your review regarding your stay with us. We are glad to know that the hotel's location has suited you well to go to the Eiffel Tower and surrounding area. We also truly appreciate your comments regarding our staff and the room.We all hope to have the pleasure of welcoming you back very soon. Kind regards, Aldja Benarbia, Manager.
前台工作人員很冷漠，我們很失望。我們之前住在巴黎聖母院附件的Melia Colbert，那裡的工作人員非常友好，所以我們預期這裏也是這樣，但是這裏並不是。前台工作人員（除Rodrigo之外）似乎太專註於他們自己的事情，而對我們不太感興趣，不怎麼搭理我們。我們的房間非常乾淨，布置得很好，除了床上沒有床墊。酒店的位置很好，去Arc D'Triomphe, the Champs Elysees和許多其他不錯的餐館都很方便。
Dear Jan H,
On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding about your several stays at Melia Paris Champs-Elysées. Besides, we appreciate so much your fidelity, which is really important for us.
We are proud to know our location matches perfectly with your expectations. As you mention, the hotel is really well located in a quite area and surrounded by a wide variety of restaurants for all the tastes.
In addition, we are so happy to read that the service provided by all the staff is just perfect. We work every day on improving this aspect and to know that our efforts are well appreciated by our guests is really rewarding for all the team.
We look forward to seeing you back soon again.
We would like to thank you for having chosen our Melia Paris Champs-Elysées Hotel for your business trip and for share your experience.
We really appreciate your comments about our friendly staff, our location and your nice experience. I will share it with all our team who will be really happy to know that our daily efforts are recognized by our guests.
All the Meliá Paris Champs-Élysées staff is looking forward to hosting you again. Do not hesitate to contact directly us for your next visit, and we will take care about you.
Dear Anastasios M,
First of all, thank you very much for choosing the Meliá Paris Champs-Élysées Hotel for your stay in Paris and for sharing your nice reviews with us and the members of Tripadvisor.
According to your view of the room, we are deeply sorry to know that it didn’t reach your expectations. I would like to kindly explain you that we have different categories of rooms. For future reservations do not hesitate in contacting directly with us so we can advise you the room that suits the best according to your needs.
It is always a pleasure to get first-hand knowledge of how much did you enjoy our superb location.
We are really happy to know that you enjoyed your trip in Paris and that you positively valued our hotel and its services. I will share your nice opinion with the direction and the rest of the team who will be happy to know that our efforts are recognized by our guests.
We will look forward to seeing you soon in our hotel.
Warm regards from Paris,
E- Guest Experience
Dear Bratriz J,
Thank you very much for sharing your experience on Tripadvisor as well as for choosing our hotel during your stay in Paris.
The entire team is delighted to know that you had a pleasant stay among us and we were able to fulfill your expectations .
Thank you for your feedback regarding our location and friendly staff as we love to work with passion to provide an unforgettable experience to our guests. I will share your nice words with the manager and of course with the rest of the team. It is really rewarding to read such a nice review.
We look forward to welcoming you again soon to let you live another unique stay in Meliá Paris Champs-Élysées.