很棒的酒店。地理位置優越，離購物中心只有幾英里。房間里有新裝修的乾淨廁所，很舒服。對於車主來說，這是一個很好的選擇，因為有一個公共停車位附在房子的後面。接待人員熱情友好。我住了四個晚上，有機會和他們所有人交談。他們非常樂於助人，尤其是一個叫本·阿里的人。為了提高整體水平，管理人員可以從這幾點下手：1. 沒有配套的水瓶。只有配套的茶包和咖啡包。所以，如果你想喝咖啡，要帶上你自己的瓶子。2. 早餐服務應包括在房費內。只在周末免費吃早餐是不合邏輯的，工作日你必須單獨花24歐元買早餐。3.最後是WiFi連接的速度。我真的很驚訝這家漂亮的酒店怎麼會提供這麼差的網速。
Thank you for such a nice recommendation and the lovely feedback to our staff, especially to the colleague Ben Ali.
We would like to take positions to your comments. First of all the minibar will be refilled every day with a free water bottle for our guests. If the service is missing please get in touch with our service staff and they will be pleased to help you. In addition to your room rate the breakfast was included. Thats a special room rate which is granted in specific times. In relation to the WIFI connections our in-house technician is working on a fast solution.
Nevertheless it would be a pleasure to welcome you again in our hotel.
Dear Tim G.,
Thank you very much for such a nice recommendation. We are glad that you like your room, the central location of the hotel and our attentive as helpful staff.
Furthermore we are very happy that you are satisfied with our breakfast and the high quality of our food.
We would love to welcome you soon again in Kastens Hotel Luisenhof!
我又有機會住在卡斯滕酒店。這次也是一次非常愉快的住宿。我的房間在酒店後面，所以房間很安靜。我的房間很寬敞，配有書桌，平板電視，沙發和餐桌。 床墊足夠硬。房間里有一個行李架子和一個衣櫃。 浴室很寬敞，提供很好的洗浴用品。 這裡有各式各樣的美味，奶酪，新鮮水果，香腸，炒雞蛋，麵包和糕點，酸奶，火腿，蔬菜和蜂巢。酒店氛圍非常好，雖然沉默而不是忙亂。 入住和結賬是專業和快速的。如果可能的話，下一次（我還會來）。。。
Thank you very much for such a nice feedback and that we could convince you with our services for the second time. It is wonderful that we could impress you with our room facilitys and the beautiful bathroom.
Your comment regarding our breakfast and the atmosphere made us very happy.
It would be a pleasure to welcome you soon again in Kastens Hotel Luisenhof!
Thank you for your feedback. We really want to apolozige for the inconvenience during the night. We are glad that we already had the chance to talk to you yesterday and get an agreement for your next stay.
It be a pleasure to welcome you again.
Dear Andreas S,
Thank you for the very good evaluation as well as for your recommendation.
We are glad that you enjoyed the stay at our hotel. Furthermore it is great that you highlight the spacious bathroom and living room and that you liked our comfortable and large bed. Your feedback regarding our breakfast made us very happy.
We hope to see you soon again and wish a nice week.
我們很喜歡住在Kastens Hotel Luisenhof！員工很友好很樂於助人，食物美味，按摩很好，房間很棒，酒店就在漢諾威中心，緊鄰歌劇院，強烈推薦這家酒店！
Thank you very much that you spend your time to write us an evaluation.
It is great, that you enjoyed the stay at Kastens Hotel Luisenhof. Furthermore we are very happy, that you highlight the kind and helpful staff as well as the good food. We are very glad, that you had a great massage and a nice room. Thank you for your recommendation.
If you are visiting Hannover again, we would be very happy to welcome you here again.