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1 - 6 則評論(共 3,836 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
4 週前的評論

一切都很好,正如你從一個五星級酒店所期待的那樣。唯一的問題是,遊泳池沒有暖氣,而且非常冷。我們選擇這家酒店本就是因為它有暖氣充足的遊泳池。

與 Barcelo Hotels & Resorts 合作收集的評論
1  感謝 Gyurciburci69
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
BarceloRenacimiento,塞維利亞巴塞羅文藝復興酒店 的 Manager,回應了這篇評論回應日期:3 週前
Google 翻譯

Dear guest,

Thank you very much for choosing us as your Hotel in Seville during your recent stay and for transmitting such excellent comments and recommendations to other travelers. We are proud to know that you have enjoyed a unique experience and that you have a beautiful memory of your stay at our Hotel.

Our indoor pool remains heated from October until April, then it is not heated during the summer season, as the outdoor temperatures in Seville are really high.

It is for us a great pleasure that you have chosen us to visit the city of Seville and we wish that the good memories of your stay serve to re-delight us with your presence in our facilities.

Best Regards,

Marcos Otero
General Manager
Barceló Sevilla Renacimiento

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年4月27日已評論 透過行動裝置

我在塞維利亞住了7天,但是我沒有選擇這家酒店住宿,所以我不能作出任何關於房間的評價,我只是在那裡參加了一個會議。會議室空間舒適,食物還可以;酒店位於塞維利亞城外,所以去市中心並不容易。

感謝 jacques2018i
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年4月17日已評論

這是一家很漂亮很乾凈又很酷的酒店。就在塞維利亞市中心的外面。酒店裡有很棒的泳池,還有很大很乾凈很現代化的房間。我住的房間的淋浴間有點窄,24小時的房間服務也很有限。另外我會把這家酒店推薦給那些不想住在擁擠繁忙的市中心,但是喜歡很大很現代化的酒店的人們。從這裏步行去很多景點需要30分鐘,但是這裡有很多的出租車可以乘坐。

與 Barcelo Hotels & Resorts 合作收集的評論
1  感謝 Tarsam S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
BarceloRenacimiento,塞維利亞巴塞羅文藝復興酒店 的 Owner,回應了這篇評論回覆日期:2019年4月18日
Google 翻譯

Dear guest,

Barceló Sevilla Renacimiento is pleased to thank you for your fantastic comments on our services and we are proud to know that you have been delighted with the hotel.

We will take into account your comments about our room service menu and take them to further revision. Thank you very much for letting us know your concerns.

In future occasions do not hesitate to contact our reception team with regard to any imperfection regarding your shower and our maintenace team would go to check it at your latest convenience.

Barceló Sevilla Renacimiento is located 25 minutes away from the city centre by walking, and there are several ways of arriving at the most important places in Seville. You can contact the concierge next to the hall to get more information about the means of transport. In the city, there is a public bycicle service, that is thought to move around the city in a easy way. The bus stop next to the hotel allows the guest to travel to the city centre, with a cost of 1,80€ each trip.

We are pleased to know that we have been able to guarantee your rest thanks to the spacious and comfortable rooms, prepared to make your stay a pleasant experience. We appreciate your mention of this aspect.

We send a greeting from the whole team and we thank you for the time spent sharing your opinion. It has been a pleasure for us to serve you.

Best Regards,

Marcos Otero
General Manager
Barceló Sevilla Renacimiento

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2019年4月4日已評論

酒店位於城市郊區,不吵,我去的時候是淡季,人不多。我要說一句,因為是五星級酒店我給予厚望,但是工作人員的態度並沒有給我賓至如歸的感覺,這配不上它五星酒店的服務。(不是不好,有那種消極怠工的感覺…)其他環境,地理位置都還是非常不錯的,我還是很推薦入住的!

與 Barcelo Hotels & Resorts 合作收集的評論
感謝 Inspire67332539723
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為中文,源自www.cn.tripadvisor.com 查看原文
BarceloRenacimiento,塞維利亞巴塞羅文藝復興酒店 的 Owner,回應了這篇評論回覆日期:2019年4月4日
Google 翻譯

Dear guest,

Firstly we would like to thank you for choosing our Barceló Sevilla Renacimiento hotel for your holidays in Sevilla and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear.

We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision.

As you say, we are located in a privileged place in Seville, surrounded by tranquility and green areas, and with easy access to the center or to the most crowded areas, thanks to the bus line that passes next to the hotel, as well like the bicycle rental service or the taxis that you will always find outside. We are pleased to know that you enjoyed these facilities.

We thank you once again for your contributions and the high score with which you value our services, as well as your constructive comments, and we remain at your disposal for what you need in future occasions.

Best Regards,

Marcos Otero
General Manager
Barceló Sevilla Renacimiento

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年3月28日已評論 透過行動裝置

去塞維利亞市短暫休息的好地方,酒店外的主幹道上有很多免費停車場,幾乎總是有出租車在酒店外,6歐元至10歐元進城。正如您所期望五星級酒店那樣,高質量的住宿和服務,自助早餐令人驚嘆。

1  感謝 Portugaljock
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
BarceloRenacimiento,塞維利亞巴塞羅文藝復興酒店 的 Owner,回應了這篇評論回覆日期:2019年3月29日
Google 翻譯

Dear guest,

Barceló Sevilla Renacimiento team thank you the time you spent in transmitting us your lovely comments such as in sharing them with the rest of surfers. What is more, I would like to transmit you the pleasure it has been for us to serve you in this instance and to be able to exceed your expectations.

The hotel is located on the Isla de la Cartuja, a quiet area surrounded by parks, theaters, museums, large avenues where you can stroll and play sports, places to attend sporting events or enjoy outdoor activities and on the river. In addition, the means of transport are numerous and accessible, so going to the center is easy, fast and convenient. Likewise, it can be accessed on foot, in a pleasant walk along the river and through the Alameda de Hércules.

I am proud to know that the breakfast at the Colón buffet met your expectations. Our pastry teachers strive every day to make the best pastries of the best quality so that you can enjoy a perfect and unique breakfast.

We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.

We wish to send you our best wishes and we hope to have the opportunity to welcome you again in the coming years and make your stay a great experience.

Best Regards,

Marcos Otero
General Manager
Barceló Sevilla Renacimiento

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年3月2日已評論 透過行動裝置

他們剛剛翻修了它!我們睡在4人房間里,非常舒適,非常大。浴室沒有浴缸,但是淋浴可以根據孩子們進行調節。有免費咖啡和無線網絡以及漂亮的迷你吧。我們的房間可以看到美麗的河景,停車可能會有壓力,取決於你到達的時間,但你總是可以在入口處停下來放下行李箱。員工非常樂於提供幫助。我們肯定會再回來的。

感謝 basalvar
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
BarceloRenacimiento,塞維利亞巴塞羅文藝復興酒店 的 Owner,回應了這篇評論回覆日期:2019年3月4日
Google 翻譯

Dear guest,

The Barceló Renacimiento team is delighted to receive your comments and impressions, considering at all times that if they would be impossible to improve. Therefore, we thank you for your constructive contributions and your high valuation to our services.

We feel your disappointment with the parking lots near the hotel. As you know, these are public, so any citizen can use them and the hotel can not limit them in any way. Likewise, car rental companies have a presence in the hotel in order to facilitate this service to the guests, but in no case belong to this organization.

We are pleased to know that you have enjoyed our new extraordinary rooms, designed to make guests live a fantastic and comfortable stay. These are bright rooms, with large windows, warm, and have coffee machine and mattresses of the best quality, so it is a pleasure to know that thanks to these details you have felt comfortable with us.

We also thank you for pointing out the quality of our internet service as we are fully aware that it is a must in any hospitality in this day and age

We send you a warm greeting from all the team, and we are pleased to know that we have managed to make you live a fantastic holiday in our hotel and in Seville.

Best Regards,

Marcos Otero
General Manager
Barceló Sevilla Renacimiento

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