Dear Paul B
It is always a pleasure to receive positive feedbacks from our clients, especially when those come from our Accor Platinum members. We are delighted to know that you enjoyed your overall stay with us using your rewards points.
It is true that we are not in the heart of the city but our hotel is well connected by public transport and you can easily reach any point of the city. The hotel is located in an new area close to the city, close to the beach. We are sorry if you didn't like our position.
And we hope welcome you again in our hotel in your next trip to Barcelona.
Have a nice August day,
Guest Experience Manager
Thank you very much for choosing and commenting Novotel Barcelona City. This is a real pleasure to learn that we have been able to meet your expectations. The location of the building is indeed ideal to visit the city as you can reach any part of the city very easily thanks to the public transports available. Our staff will be pleased to read that they were able to help you and we thank you for those compliments. We are glad that you enjoyed what the bar offers and will take into account your recommendations about the vegetarian/ vegan menus in order to satisfy all of our clients' needs!
We wish you a very nice day and hope to have the chance to welcome you again.
Sally B, Guest Experience assistant