Dear Guest,
Thank you very much for choosing Petit Palace Plaza del Carmen Hotel and sending your feedback. We are pleased to know that we meet your expectations and that you were especially satisfied with our location, room, facilities and breakfast service. We will pass along your congratulations to the entire hotel staff.
Thanks for having breakfast with us, and for enjoying our healthy products that we offer, our guest’s satisfaction is our objective.
We hope to see you again soon.
Kindest regards.
Pablo Rozas
Host-Manager
pablo.rozas@petitpalace.com

Dear Julia,

Thank you so much for your nice words about your recent stay with us. It is great to hear that you had such a pleasant stay as we work everyday to achieve the best service and our guests' satisfaction.

We are thrilled to know you had an amazing city break as much as you experienced our Petit Palace Healthy-Mediterranean Buffet Breakfast menu, it was especially designed for our guests by the famous nutritionist-dietian Carla Zaplana.

We are delighted to know that our experience manager David made your stay excellent. Its a real lucky to have him.

We look forward to welcoming you in your next visit to Madrid.

Best Regards,
Pablo Rozas
pablo.rozas@petitpalace.com

Dear Rob,
Thank you very much for your valuable time and feedback regarding your experience in our hotel.
I am very grateful for your positive comment about the excellent service and attention provided by the hotel staff.
We're definitely located in the heart of Madrid, The life night in Madrid specially in the main center some times it could be a little bit noisy. Sorry for this inconvenience.
Please, do not hesitate to contact me for the next reservation in order to provide you a room which could meet your expectations.

We hope to see you soon, to have from you another opportunity and achive a 100% of your satisfaction.
Kind Regards.

Pablo Rozas
Host-Director
pablo.rozas@petitpalace.com