查看全部 8 種從 US$338 起的優惠
thank you very much! See you next time then ;)
thank you very much for your feedback. We are doing a continuous work act to improve day after day, looking at the small things as well as at the most important items: reading your happiness gives us a good signal we are on the right way!
See you next time, don't forget to reserve through our official website to get better rates ;)
Giacomo & Staff
thanks for your feedback, we are sad in reading rooms weren't clean enough for your needs, therefore we'll try to improve on this matter if you felt as a lack of quality. I do apologize but concerning our breakfast I consider it really good and I assure you we always fill it up anythime products end, but after the end of breakfast time (brekfast is from 8 to 10.30 am). It would be great to install an elevator, but unfortunately we have no space as starcases aren't big enough. Luckily we just have two floors up.
thanks for your feedback. We are aware the room you have reserved is the smallest we have, but it is also the cheapest option (and the one you have reserved). Concerning the rest, I do not agree with you instead, as in the last 8-9 years we did a huge amount of works, as the bar, the breakfast hall floor, 11 new bathrooms over 19 (the 12th will be done this December), changed 17 shutters, put wifi, bought 21 tvs, changed the electric plant for in full, put a/c, renewed must of the rooms, changed hallway lights and ceilings, put kettles in each room and many things more. So it's almost all new with respect to the last time you came here actually :)
See you next time, you could reserve a superior room i.e. and try a steam shower with music inside.
first of all we wish to thank you for the time you spent to give us a feedback. It's very important to get your help when a problem occurs, so we can take actions to solve it or prevent it. Concerning your advice, I want to advise you that bedbugs are not related to a lack of cleaning and they do travel through people bags: when somebody fears to have seen one in his/her room we immediately call a Company we work with which is supposed to take care of this problem, and act to prevent if there're none or delete them if they came with someone before.
Actually after you went away from the room we found a couple and so we did the procedure to make further people stays perfect. Luckely you did not suffer any problem, as you wrote (you saw them when checking out only).