Dear customer, Thank you for the nice review. We can assure you that even during the summer season as well as during weekends, Mondello is beautiful and livable. See you soon, best regards.
Dear customer, your review really leaves us speechless. It is not our hotel what you describe! The pictures online are real and recent. Best regards
Dear customer, we are very sorry to receive this review that does not reflect the Mondello Palace Hotel in any way. Our goal is to provide an attentive, nice and professional service, where the customer is always at the center of our attention; However, we will meet with staff to understand the reasons for your disappointment! About the laundry, we wish to point out that in reality you gave us 5 undershirts, 7 T-shirts , 13 underpants, 6 socks , 1 pants, 1 pullover, 2 nightdresses, totaling 30 € and not 98 € as reported by you!. About the pool, it has, independently of temperature, an opening date and a closing date; However, in the days of your stay, and even today, you can enjoy the private beach just a few meters from our hotel! We hope to host you again to show how much we love our work and how much we care for the satisfaction of our guests. Best regards.
Dear JosyFalzon, we read with great satisfaction Your comment and we want to thank you to list, one by one, our strengths! We would be really happy to see you again next year with your friends for you to live more pleasant holidays in the beautiful Mondello. Meanwhile, we send you a warm greeting from the beautiful Sicily!
Dear Ross, it was a pleasure to welcome you, together with your family at our hotels and make available to you our structure and our services to make your stay comfortable and pleasant. Thank you so much for the nice comment you want to leave us and for having emphasized and praised some of the features of our hotel. See you soon. Best wishes
Dear customer, it is a real pleasure for us to read your words so full of praise and compliments! All of us in the Mondello Palace Hotel are pleased to hear that you enjoyed our location, that you have enjoyed guests beach passes and that our breakfast met your tastes. We hope to welcome you again in the future for the next stays in Sicily; best regards from Mondello.