Thank you for the time spent writing us your survey, we do really appreciate guests suggestion to keep learning and improving the quality of our service. AC Hotel, as other brands in the Marriott family, differs in some of the benefits, but we try, whenever possible, to value our members loyalty remaining true to our reward program.
We accept as methods of payment cash and all the major credit cards: there can be some limitations when we accept payment on behalf of third parties though. With regret we apprehend that you have found poor the information provided by the front desk; we always try to do our best to make our guests stays in Florence a memorable one, and your feedback really give us the meaning of the importance of constant training.
We hope to welcome you again in the future, to prove you our improvements and the dedication we put in our job.