Dear Windymiller23,
Thank you for staying with and for taking your time to share your feedback in regards to your recent visit at our property. It is also nice to hear that you found our location convenient to all the tour activities you joined during your visit in Iceland. In addition to, it is also nice to hear nice compliments towards our breakfast staff. However, we apologize for the unpleasant behavior of one of our reception staff, I will make sure to mention it to our management department.
Best regards
IH Guest Relations