I have stayed in many, many hotels over the years with work and for holidays, and I can honestly say that this hotel is one of my absolute favourites! I love the vibe that this hotel exudes, it is so welcoming, quirky, clean, beautifully designed and you just have to love the Icelandic sense of humour. The music that is played throughout, night and day, makes you want to sit in the hotel and chill out, especially on a cold, windy and snowy day. It's toasty warm and has the best atmosphere, so much so we stayed in and ate in the Slipbarrinn practically every night. The food is absolutely delicious too. Our room was overlooking the marina with fantastic views of the snow covered mountains in the distance. A beautiful room with comfy beds and pillows and great hairdryer too. Nice L'Occitane toiletries in the bathroom. What more can I say other than that I will be returning to this hotel whenever I can afford to visit Iceland again! Thank you Reykjavik Marina!
CustomerCare R，雷克雅維克碼頭冰島航空飯店 的 Public Relations Manager，回應了這篇評論回覆日期：2019年9月16日
Thank you for staying with us and we appreciate you for sharing your feedback in regards to your recent visit at our property. We also thank you for complimenting our hotel amenities and the hotel location. However, we apologize for any inconvenience you experienced during your stay. We hope to welcome you again in your next visit in Iceland.
Thank you for staying with and for taking your time to share your feedback in regards to your recent visit at our property. It is also nice to hear that you found our location convenient to all the tour activities you joined during your visit in Iceland. In addition to, it is also nice to hear nice compliments towards our breakfast staff. However, we apologize for the unpleasant behavior of one of our reception staff, I will make sure to mention it to our management department.