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1 - 6 則評論(共 411 則)
翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年8月1日已評論 透過行動裝置

我們家在酒店訂了一個頂層豪華公寓。它提供多張床和一張摺疊沙發。單人浴室有點煩人,但還不錯。員工超級好。如果租車的話,找個停車位是個明智的選擇。地理位置很好,可以步行到城市的主要景點。酒店排名第一是毫無疑問。

感謝 Pras499
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
DanielR12646,雷克雅維克黑珍珠公寓式飯店 的 General Manager,回應了這篇評論回覆日期:2019年8月14日
Google 翻譯

Dear Pras499,

Thank you for sharing your review of Black Pearl on TripAdvisor! We are happy to hear that you enjoyed your stay with us and that there was enough room to accommodate your family in the apartment. We would agree that parking in Reykjavík can be a challenge, so we are very lucky to be able to offer a parking garage to our guests and are pleased to hear that you were able to take advantage of this. Thank you very much for your kind words and for giving us top marks - it really is appreciated.

All the best,

Daniel Roche
General Manager

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翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年6月4日已評論 透過行動裝置

黑珍珠公寓酒店的地理位置很好,房間內有些冷,如果能放一個便攜加熱器會好得多。酒店的服務手冊上說退房時間是早上11點,可我離開那天酒店經理髮來的郵件說退房時間是早上10點,超時后每小時要加收900冰島克朗,這讓我們感覺有些不開心。

1  感謝 rttodd
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
DanielR12646,雷克雅維克黑珍珠公寓式飯店 的 General Manager,回應了這篇評論回覆日期:2019年6月5日
Google 翻譯

Dear rttodd,

Thank you for the review. However, it looks like you have posted this to the wrong property. Our brochure states check out time is noon and we do not offer a paid late check out as we are unable to guarantee this. I have been abroad for the past week and have had no access to my emails to send any during this time. Any informational emails come directly from our system and not from the manager email account. Could it be that you stayed in an apartment in 18A, which does not belong to Black Pearl, but is in the same building as us? Either way, we do hope you enjoyed your time in Iceland.

All the best,

Daniel Roche
General manager

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翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年4月27日已評論

這家酒店非常棒。實際上與酒店相比更像是一家裝修精美的公寓,因此我們訂了一間巨大的1BR公寓,裏面有一個設備齊全的廚房和客廳,非常豪華,非常棒。它還允許你做飯和在冰箱里放食物,考慮到冰島的食物很貴,這點很好。員工超級樂於助人,最重要的是,酒店的位置非常棒!完美的位置。如果你去冰島,這家酒店就是你要住的地方!

感謝 SteveWtravelsAlot
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
DanielR12646,雷克雅維克黑珍珠公寓式飯店 的 Manager,回應了這篇評論回覆日期:2019年5月6日
Google 翻譯

Dear SteveWtravelsAlot,

Thank you for taking the time to leave such a wonderful review of your stay at Black Pearl on TripAdvisor! I am very happy to hear that you felt at home at Black Pearl and that you enjoyed the space. Many guests tell us that they particularly enjoy having a fully equipped kitchen as eating out each night can get expensive in Reykjavík. I am delighted to hear that you found the staff to be helpful and that you enjoyed our central location. Lastly, thank you very much for the recommendation - it really is very much appreciated! I do hope we have the pleasure of welcoming you back to Black Pearl in the future!

Warm wishes,
Daniel Roche
General Manager

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翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年3月23日已評論

黑珍珠是一個很好的地方。公寓設備齊全,舒適明亮,工作人員樂於助人。位置優越,離港口不到一個街區,步行可至這座偉大的雷克雅未克城市的所有最佳景點! 離開讓我很難過。那裡的每個人都對我們很好!

感謝 drmelzer
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
DanielR12646,雷克雅維克黑珍珠公寓式飯店 的 Manager,回應了這篇評論回覆日期:2019年5月6日
Google 翻譯

Dear drmelzer,

Thank you very much for your kind words and positive review on TripAdvisor! We are all delighted to hear how much you enjoyed your stay. I am particularly happy to read that you found the staff to be helpful and that they really helped to make your stay that little more special. We do hope we have the pleasure of welcoming you back to Black Pearl at some point in the future.

Best wishes,

Daniel Roche
General Manager

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翻譯評論: 此評論由 Tripadvisor 全球志願者翻譯。 查看英文原文
2019年3月3日已評論 透過行動裝置

所以,這是一個五星級的住宿地點。那麼為什麼會在這裏入住了三晚之後給它一個2星級的評價呢?一個這樣的地方怎麼能向紅酒收取正常價格的4.9倍的價錢呢,這是一種粗暴又貪婪的行為。如果你沒有注意到賬單,你會收到一個非常不愉快的驚喜。那為什麼他們這樣做呢?有趣(我在打開任何東西之前,為了安全起見注意到了這點)請看看附圖。很棒的地方,很酷的公寓,但是迷你酒吧是騙人貨,所以還是選擇另外一個地方入住吧。

感謝 Henningsan
該評論乃Tripadvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
DanielR12646,雷克雅維克黑珍珠公寓式飯店 的 General Manager,回應了這篇評論回覆日期:2019年3月5日
Google 翻譯

Dear Henningsan,

Thank you for choosing to stay at Black Pearl and for taking the time to share your review on TripAdvisor. We are sorry to hear that you found our minibar price list to be expensive. We have used your feedback to review the pricing of our minibar and have found that our prices are comparable to that of other hotels in the area. Unfortunately, the levels of tax in Iceland can be quite high for some minibar items and this of course has to be reflected in the price and we are unable to reduce the price of these items. We do have a full mini bar price list in the room folder for guests to look at before choosing to purchase an item. I am, however, very happy to hear that you liked the apartments and I would like to thank you for sharing your pictures for other guests to see.

Best regards,
Daniel Roche

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