Dear Mr Sean M,
We thank you for your feedback.
I'm sorry that you was so disappointed.
The rooms with balcony were renovated on 2007 and I don't think that are so old fashioned. On line we offer the possibility to look a lot of pictures about rooms, bathrooms, lobby, bar, restaurant, garden, terrace, swimming pool.
We want to show our hotel by complete and real pictures.
The rooms on the second floor (without balcony) were renovated on 2012 and the groundfloor rooms on 2016.
You didn't inform the reception staff about the bad smell so we have not able to solve the problem. We are available to change room when the guest has a problem.
The cleanliness is very careful as many other guest have appreciated. We use just first quality ecological household product.
The rooms with balconies offers adjacent balconies with a high 2.5 meters separator.
The size balconies is minimum 3/4 mq, with a small table and two chairs.
What do you need for a real intimacy?
I'm sorry you didn't like our continental breakfast buffet with Hot & Cold Drinks
(Tea, Coffee, Hot Chocolate, Cappuccino, Americano, Hot Milk, Cold Milk
Orange Juice – Tropical Juice, Mineral water) and as food:
Cereals - Yoghurt - Fresh fruit in season – Fruit in syrup - Butter – Jam – Honey
Brown and White Bread - Biscuits – Croissants - Home made cakes
Cold cuts - Cheese - Cream cheese.
On request we offer gluten free food and soya milk.
On request we are happy to prepare espresso!
We offer our guests a spacious breakfast room which leads onto our beautiful terrace with the breathtaking view of the valley below where, during the appropriate season, one can have a morning breakfast admiring the far away hills.
Thank you for your positive words about pool and free wifi, that is available in each area of hotel, including terrace and pool.
Dear guy b,
thank you very much for your fantastic review. It was a pleasure for us to have you as a guest. You're right: the garden with swimming pool and terrace are really special in the summer.
See you soon again in Todi!
Your words are so nice, thank you for sharing your experience on Tripadvisor!
It's something amazing that you had a nice experience at Villa Luisa. I loved your appreciation for location, staff, room and food.
We expect you for another pleasant stay, now you could continue to follow us on Facebook!
Thank you for your nice comments and for sharing your experience on Trip Advisor. I am very pleased you loved your stay at Villa Luisa and enjoyed the location, the service provided by the staff, the food and the room.
We are looking forward to hopefully see you again for another pleasant stay at Villa Luisa.
You can also follow us on Facebook.
Thank you once again,