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1 - 6 則評論(共 1,174 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2 週前的評論 透過行動裝置

如果您說在辦理入住手續之前,您將優先考慮我們的房間進行清潔和準備。不要一直告訴我們入住時間是2點鐘,在你們已經提前準備好房間的前提下。這位女士很粗魯,非常無益,並不關心這項服務是否已經提供給我們。前台的椅子也有鳥糞。

感謝 hayleyadly
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.nz 查看原文
Causeway-Melbourne,堤道353酒店 的 Guest Services,回應了這篇評論回應日期:2 週前
Google 翻譯

Dear Hayleyadly,

Thank you for taking the time to share a review on your recent stay with us. It is unfortunate that issues with your check-in experience prevented you from enjoying your stay to the fullest on this occasion.

As was communicated via email prior to your arrival, guaranteed check-in time for guests is 14:00pm which allows housekeeping time to turnover rooms after previous guests have departed. That said our friendly reception staff are more than happy to check guests in to rooms early if they are ready before this time, or to hold guest luggage until such time as check-in is possible. While every effort was made to accommodate your early arrival on this occasion, due to occupancy constraints for the room type booked we were unfortunately not able to check you in until closer to 14:00pm. I can certainly understand your eagerness to check in to your room after a long journey and early arrival so I apologise that we were not able to assist further this time and for any inconvenience caused.

Please rest assured that your feedback in relation to chairs out the front of our hotel has been noted. While no chairs in the laneway outside our entrance are associated with the hotel itself, I will be sure to pass on your feedback to neighbouring traders for them to investigate and action where necessary.

Once again I thank you for your feedback and wish you all the best.

Kind regards,

Sam Tobin
Guest Services
Causeway Hotels

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月18日的評論

距離Flinders車站,Bourke Street購物中心都是500米左右,353附近的餐館都可以看到墨爾本最好看的部分。迎賓大堂處的登記入住手續快速又專業。房間乾淨舒適,可以看到市中心,晚上很安靜。

感謝 SententiaOnTravel
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.nz 查看原文
Causeway-Melbourne,堤道353酒店 的 Guest Services,回應了這篇評論回應日期:2 週前
Google 翻譯

Dear SententiaOnTravel,

Thank you for taking the time to share a review on your recent stay with us. I am delighted to hear that you found your room to be clean, comfortable, and quiet, as you made the most of our central location in relation to some of Melbourne’s best shops and eateries. I will also be sure to share your kind words in relation to your check-in experience with staff who will no doubt be thrilled to have their hard work recognised.

I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again very soon!

Kind regards,

Sam Tobin
Guest Services
Causeway Hotels

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月13日的評論

服務員既友善又樂於助人,乾淨,良好的客房和服務。 物超所值,這裡是工作和度假的絕佳位置。 從電車站下車,停車很方便。 我唯一的問題是在線預訂並以美元結算訂單,但這不是酒店的問題。

感謝 Kathryn P
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Causeway-Melbourne,堤道353酒店 的 Guest Services,回應了這篇評論回應日期:2018年9月14日
Google 翻譯

Dear Kathryn P,

Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that you found your room to be clean, well presented, and such great value; as you made the most of our central location in relation to all that Melbourne has to offer. I will also be sure to share your kind words with the staff who will no doubt be thrilled to receive recognition for their hard work.

I hope that we may have the opportunity to welcome you back again very soon!

Kind regards,

Sam Tobin
Guest Services
Causeway Hotels

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年8月23日的評論

這是墨爾本最物超所值的酒店。位置完美,房間乾淨舒適。在去墨爾本旅行時,我們總是會考慮把堤道365酒店作為住宿的選擇。很多其他的酒店也非常出色,但作為一家公司,我們在出差時總是想盡量做到不超支。

感謝 Oliver L
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.au 查看原文
Causeway-Melbourne,堤道353酒店 的 Guest Services,回應了這篇評論回應日期:2018年8月29日
Google 翻譯

Dear Oliver L,

Thank you for choosing to stay with us once again, and for taking the time to share a review on this occasion. I am delighted to hear that you continue to find our rooms to be clean, comfortable and such great value, as you make the most of our central location in relation to all that Melbourne has to offer.

It is fantastic to hear that you continue to consider the Causeway 353 for your business travel in Melbourne and I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again very soon!

Kind regards,

Sam Tobin
Guest Services
Causeway Hotels

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年8月16日的評論 透過行動裝置

舒適的房間,大小適中的特大床,非常舒適,乾淨,優越的地理位置,即使我們的房間在小柯林斯街,依然非常安靜,工作人員非常友好和樂於助人,肯定會再來短暫住宿。

感謝 Chris K
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.au 查看原文
Causeway-Melbourne,堤道353酒店 的 Guest Services,回應了這篇評論回應日期:2018年8月21日
Google 翻譯

Dear Chris K,

Thank you for taking the time to share a review on your recent stay with us. It is great to hear that you found your room to be so comfortable, clean and quiet! I am pleased that you made the most of our central location and I will be sure to share your kind words with the staff who will no doubt be thrilled to receive recognition for their hard work.

I am thrilled to hear that you would stay with us again and I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again soon.

Kind regards,

Sam Tobin
Guest Services
Causeway Hotels

回報不適當的回應
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