我住的房間擁有無敵落地玻璃的大河景色，一見到已經很喜歡。基本上無論地理位置、設施服務等都很令人滿意，concierge service 亦很周到。唯獨是 housing keeping 有點疏忽，不是忘記換便是不收取已用的毛巾。另外，床的彈簧是中間部份支持不夠窩了下去的，有腰患的人睡得很辛苦。還有，隔音不是很足夠，經常聽到隔璧的某些東方人在走廊吼叫。
Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne.
We are pleased to read you experienced an enjoyable stay and our staff provided assistance during your visit to Melbourne. Thank you for your valuable comments regarding our housekeeping services and surrounding noise from your room. Your comments have been shared with management to investigate further.
We hope to welcoming you back to the hotel in the near future.
Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne.
We are pleased to read you enjoyed your visit to Melbourne and were able to take advantage of our central location as well as our facilities.
Thank you again for your comments and we look forward to welcoming you back to the hotel in the near future.