Got to say love your beginning, "RETURN TO PARADISE" that is what White Sands Cove is for us, "PARADISE!"
Thank you from the entire team of White Sands Cove for sharing your wonderful experience with future guest looking to stay here with us.
As a team we are humbled and happy that together, we were able to meet all your needs. Your words further serve as an indicator of the great job that our staff is doing.
Thank you for your amazing review and sharing your experience with other potential guest.
It is reviews like yours that show us that we are getting to our main goal, which is to have each and every single guest feel that they have become part of the tight knit family. See you soon
Thank you once again.
Thank you for such a wonderful review, and sharing your experience with other potential customers. We could not have said it better than you did, "From the time you arrive til departure you are treated like a V.I.P" That is our main goal. Have each guest feel that they are VIP.
See you soon
"Perhaps I had higher expectations" is the perfect beginning for your review. Yes the smell of the seaweed is awful, and unfortunately visitors are not the only ones that are affected by this but also businesses and residents who have to stay and deal with scent on a daily basis. Unfortunately mother nature is taking revenge on all the damage that has been done to her and now for this past year the entire Caribbean, the gulf and even the Leeward Islands have had a surflux of seaweed.
When it comes to the water and benches that are outside yes there are ants and spider webs that our housekeepers go daily and clear and if you go back in a couple of hours you will feel that nothing was done, again there are things that we have to learn to live with when living in Paradise and surrounded by beautiful trees and having mother nature be as alive as it is in our beautiful tropical paradise.
Maybe it is the humidity but we have never had the complain that towels and tissue were soggy.
When it comes to our meals we are proud to say that all of food is freshly prepared as ordered and our chefs take great pride in creating the food, our menu is a tapas menu and not a bar menu like Paco's.
It is a pity that you did not inform us about the bathroom issues or the floor issues, again we are very proud to say that our housekeepers take great pride in cleaning and after they done we go in a do checks. Maybe we missed something that you saw and if this would have been brought to our attention we could have fixed it.
Once again thank you for your review, it is reviews like yours that make us stop and think and see where we have to improve and thank you for allowing us to become part of your getaway vacation.
Thank you for taking time and giving us a review and letting us become part of your birthday getaway.
Thank you for your feedback., here at White Sands Cove as a team pride we ourselves that each guest that walks in and stays with us start as strangers and walk out as part of an extended family, our guest come here without knowing each other and end up getting to know not only the staff but other guest, and that is the reason that you might have felt that guest came here as a group and know each other.
Regarding the food and it taking time to prepare, yes it does take a while to prepare as our chefs prepare everything fresh as ordered.