I am happy that our location worked for your travel needs and that you found our staff commendable. I am also glad that you enjoyed the food selection.
On the other hand, I sincerely apologize that the condition of the hotel and the challenge in navigating the television set were an inconvenience. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. All in all, despite the challenges encountered, I am delighted that you were able to have a good night sleep.
Thank you for staying and we hope you give us another chance to show you how great our hotel is.
這是一家本地酒店，雖然有 Holiday Inn 的標誌，但跟美國標準的 Holiday Inn 根本沒法比。隔音很差，走廊、樓上、隔壁的噪音都聽的清清楚楚。床上用品還不錯，但裝修很基礎，服務挺好的。走廊里一股奇怪的味道，大廳里好多蚊子。位置倒是不錯，旁邊就是機場，出入很方便。周邊挺安全的。餐廳挺好，有比較豐富的自助餐。如果你不實現在網上預訂特價的話，價格還是貴了點。
Your thoughts are important, thanks for staying with us. Comfortable and convenient accommodations are what we aim to provide. That in mind, I'm pleased to know that you found our food choices, bedding, and location to your liking. On the downside, I'm sorry to hear that we fell below your usual expectations. The inconvenience caused by the noise, odd smell, and overall upkeep are certainly not the impression we'd like to leave any of our guests. Your feedback is valuable and is used to monitor and improve the services we offer.
I appreciate you letting us know about your experience. Despite some shortfalls, I hope we get to welcome you back for a chance to make your next overnight better than the last.
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location, our live entertainment, and staff service just to name a few. I know we still have a lot of room for improvement so if you have any other comments or suggestions, feel free to let us know.
Again, thank you for the review and for staying with us. I hope that we would have another chance to accommodate you again in the future.
Thank you for going out of your way to write us a review. I appreciate you mentioning our prime location and cordial hotel staff. It's also good to know that you were able to enjoy our food selections. I'm sorry to know though that you find our hotel a bit shabby particularly the rooms. I would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. I've shared this to our executive team as a part of our continued effort to enhance our services. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I'm still grateful that you chose to stay with us and I hope that we can win back your heart and try us again in your future travels.