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1 - 6 則評論(共 426 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
1 週前已評論 透過行動裝置

雪松花園的美味早餐。他們有一個才華橫溢的廚師和一個華麗的花園。我們的早餐時間過得很開心。我們6個朋友一行在雪松花園大概呆了4-5個小時。我們點了早餐,但卻將選擇的權利交給了廚師。他真的按照他的想法為我們選了很多食物,一盤盤非常棒非常好吃的食物。我們確定我們很快會再去的。

感謝 samer s
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
KempinskiHotelAccra,黃金海岸凱賓斯基飯店 的 General Manager,回應了這篇評論回應日期:1 週前
Google 翻譯

Dear samer s,

Thank you for taking the time to share your feedback on TripAdvisor. We are thrilled that the Kempinski Hotel Gold Coast City, was able to exceed your expectations and sincerely appreciate your heartfelt advocacy to our many TripAdvisor readers.

My team and I are very pleased to read your positive comments about our services and facilities.

We thank you for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

Sincerely,

Manish Nambiar
General Manager

Kempinski Hotel Gold Coast City
PMB 66 - Ministries, Gamel Abdul Nasser Avenue
Ridge - Accra: Ghana
T: +233 242 436000 F: +233 242 436060
manish.nambiar@kempinski.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年5月6日已評論

正如安排好的,他們在機場接我們。房間還沒有準備好…這很常見!這家酒店有歐洲的感覺,有點簡約。如果你想嘗試非洲的感覺,就不要來這裏了。位置很好,進城很方便。泳池很好,早餐不錯。行政休息室是非常差的。我們問早餐在哪裡,被告知是在“第三層樓”。並沒有說這是在穿過院子和泳池的不同樓上的第三層。為我們4人安排了客車到港口,態度很專業。

感謝 LondonHelly
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
KempinskiHotelAccra,黃金海岸凱賓斯基飯店 的 General Manager,回應了這篇評論回應日期:2018年5月8日
Google 翻譯

Dear LondonHelly,

Thank you for taking the time to share your feedback on TripAdvisor. We are thrilled that the Kempinski Hotel Gold Coast City, was able to meet your expectations and sincerely appreciate your heartfelt advocacy to our many TripAdvisor readers.

My team and I are very pleased to read your positive comments about our services and facilities.

We thank you for your patronage. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future.

Sincerely,

Manish Nambiar
General Manager

Kempinski Hotel Gold Coast City
PMB 66 - Ministries, Gamel Abdul Nasser Avenue
Ridge - Accra: Ghana
T: +233 242 436000 F: +233 242 436060
manish.nambiar@kempinski.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年4月21日已評論 透過行動裝置

在阿克拉(Accra)的莫凡彼(Movenpick)酒店住了好多年後,我決定嘗試下這家凱賓斯基酒店(Kempinski )。我必須要說雖然凱賓斯基酒店的設施更新些,但是我發現這裡有很多小問題,比如洗手間的設備有好些瑕疵,瓷磚間的縫隙又臟又濕,淋浴時,水無法通過水槽排走, 等等。 酒店餐廳菜單和自助餐的食物選擇都很有限,而且也不好吃(脆皮鴨和非常鹹的印度咖喱等)。員工既不熱情也不微笑,和我在莫凡彼(Movenpick)酒店碰到的員工根本就不一樣。wifi時斷時續。我沒有使用酒店的泳池(傍晚后,泳池總是很繁忙,酒店有很多年輕的訪客,因而沒法安靜的遊泳)。但是健身房絕佳,非常的寬敞。這家是好酒店,但是絕對需要改善目前存在的一些問題。

感謝 JoDi3010
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.ca 查看原文
KempinskiHotelAccra,黃金海岸凱賓斯基飯店 的 General Manager,回應了這篇評論回應日期:2018年4月22日
Google 翻譯

Dear JoDi3010,


First and foremost, I would like to thank you for taking the time to share with us your feedback on TripAdvisor.

Thank you very much for your review and we regret that we had not been able to meet your expectation during your recent visit. Your comments are taken very seriously and will be shared with the concerned departments in order to find the best way of improvement, moving forward.
I hope that you will be able to look at your experience as an isolated incident. I very much hope you may consider coming back to enjoy the excellent standards of service and customer care with which we are generally associated and if this is the case, please let me know and I would be delighted to assist with the arrangements.


Sincerely,

Manish Nambiar
General Manager

Kempinski Hotel Gold Coast City
PMB 66 - Ministries, Gamel Abdul Nasser Avenue
Ridge-Accra: Ghana
T: +233 242 436000 F: +233 242 436060
manish.nambiar@kempinski.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年4月14日已評論 透過行動裝置

美麗的酒店,優質的設施。工作人員十分熱情,着裝正式,也很友好。令人驚嘆的黎巴嫩餐廳的服務員優質的服務,特別是 Lord 非常照顧我們。他聰明、友好,樂意為每位客人提供所需。他向我們介紹的黎巴嫩食物非常美味,非常感謝他的盛情款待。

感謝 Prylla
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
KempinskiHotelAccra,黃金海岸凱賓斯基飯店 的 General Manager,回應了這篇評論回應日期:2018年4月15日
Google 翻譯

Dear Prylla,

We would like to thank you for choosing our hotel and for taking the time to share your feedback with us.

It is cheering to note that you and your team had a pleasant visit with us and particularly value our location, F&B offerings and the excellent service provided by our team. Your comments are most gratifying and will be shared with the entire team.

We look forward to welcoming you back with us at Kempinski Hotel Gold Coast City, and thank you once again for your patronage and recommendations to others.

Sincerely,

Manish Nambiar
General Manager

Kempinski Hotel Gold Coast City
PMB 66 - Ministries, Gamel Abdul Nasser Avenue
Ridge - Accra: Ghana
T: +233 242 436000 F: +233 242 436060
manish.nambiar@kempinski.com

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
TripAdvisor會員
1
2018年1月28日已評論 透過行動裝置

在加納的凱賓斯基飯店感覺很好,真的是一家很棒的酒店。從酒店門口開始,我就被當成國王一樣對待,酒店員工都非常棒,尤其是我身邊的那位年輕女士,詹妮弗。

感謝 TripAdvisor會員
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
KempinskiHotelAccra,黃金海岸凱賓斯基飯店 的 General Manager,回應了這篇評論回應日期:2018年2月10日
Google 翻譯

Dear Guest,

It was a pleasure having you at Kempinski Hotel Gold Coast City Accra and we thank you for sharing your feedback through TripAdvisor.

We are glad you enjoyed a wonderful experience and carried with you a splendid memory of Kempinski Hotel Gold Coast City. It is heartening to note your appreciative comments about our service and product.
We look forward to welcoming you again soon!

Sincerely,

Manish Nambiar
General Manager

Kempinski Hotel Gold Coast City
PMB 66 - Ministries, Gamel Abdul Nasser Avenue
Ridge - Accra: Ghana
T: +233 242 436000 F: +233 242 436060
manish.nambiar@kempinski.com

回報不適當的回應
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