Dear Mrs, Mr,
Thank you for taking the time to tell us about your experience at the Pullman Dakar Teranga.
We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies..
The behavior of the waiter not reflect in the least the quality of our services.
At Pullman Dakar, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
Please rest assured that we are taking the appropriate measures to address problems and prevent future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.