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1 - 6 則評論(共 397 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
4 週前已評論

入住的酒店很好,住的很舒服,酒店離曼谷的購物和餐飲中心很近,到地鐵站步行也就4分鐘左右。酒店服務人員很熱情,服務的時候都是面帶微笑。一回酒店就能感受到春風般的溫暖和問候,一整天遊玩歸來,看到服務人員的笑容,感覺很棒。諮詢他們任何問題,都會幫忙解決,真的很感謝酒店的工作人員,特別是Net先生,Boss先生,和Dew先生,謝謝你們。這裏給酒店提一個小小的建議:早餐部分可以在素食區準備一些印度菜。

1  感謝 prashant s
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.in 查看原文
Mourad B,Mercure Bangkok Makkasan 的 General Manager,回應了這篇評論回應日期:3 週前
Google 翻譯

Dear Prashant s,

Greetings from Mercure Bangkok Makkasan!

May I begin by thanking you for your kind review on TripAdvisor. I am very glad to read the wonderful comments you wrote about our hotel.

Also, I am delighted to see that you really appreciated our hotel as well as our location nearby Airport Link Makkasan Station.
It is also nice to see that you enjoyed our professional and friendly team members, especially Khun Net, Khun Boss and Khun Dew, I will pass on your warm words to them .

Thank you once again for sharing this experience with us.

We are looking forward to the pleasure of welcoming you back.

Best regards,

Mourad BRAHMI
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
4 週前已評論

曼谷馬卡森美居酒店還有很多其他的設施,除了它位於機場鐵路線旁邊的便利位置之外,距離素萬那普開車快的話僅需20分鐘。工作人員使其成為了難忘的體驗。特別感謝可愛的Dew,他整個人洋溢着熱情好客的氣息,並竭盡全力讓我感到受歡迎。像Dew這樣的員工是業務的中堅力量。在經歷下次長途航班之前,房間里的一切讓我住得非常放鬆。

1  感謝 Ruth300915
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Mourad B,Mercure Bangkok Makkasan 的 General Manager,回應了這篇評論回應日期:4 週前
Google 翻譯

Dear Ruth300915,

Thank you for taking the time to share a review on TripAdvisor.

We are really pleased to read that you appreciated the Mercure experience with us. It is also great to see that you enjoyed our location nearby Makkasan Airport Link Station as well as the service provided by our team members, especially by Khun Dew, thank you so much.

Thank you once again for your review and I hope that you will give us the opportunity to serve you again for further unforgettable moments.

Sincerely,

Mourad BRAHMI
General Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年5月26日已評論 透過行動裝置

房間不錯。景色挺好。距離其他景點比較遠。這些我都覺得OK,因為費用比較合理。但是,我發現讓人不滿意的就是侍者和嘟嘟車司機。侍者很懶散;甚至會叫客人拎包以及問客人哪裡放行李,這些震驚到我了。酒店的嘟嘟車本應該送我們去瑪卡薩火車站,但是他中途放我們下車還說不能進到站里(並不是這樣),在討價還價之後,他親自幫我們把行李提進站(依舊不是去站里的正確道路)。

感謝 HeinThant
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Mourad B,Mercure Bangkok Makkasan 的 General Manager,回應了這篇評論回應日期:2018年5月28日
Google 翻譯

Dear HeinThant,

Thank you for taking the time to share your feedback about your recent stay with us on TripAdvisor.

We are glad to read that you appreciate our rooms as well as the view of Makkasan area from your room.
Also, I read with concern that your experience did not meet your expectations and I would like to assure you that the management team will take appropriate actions to prevent recurrence and improve our services. All of the points you have raised have been carefully noted and shared with concerned Head of Departments.

Thank you once again for your review. I really hope that you will give us another chance to better serve you in a near future with our usual high standards that we are proud of in Mercure Bangkok Makkasan.

Best regards,

Mourad BRAHMI
General Manager

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2018年5月7日已評論 透過行動裝置

櫃檯服務態度很好,非常好禮貌,笑容十足,滿足客戶需求,
他們的名字 PAT AND DEW。他們介紹我這間酒店游泳地點,開放時間,最重要酒店本身有做body masage 的服務,最後我去1完房間后,休息了一會兒立即去做個oil body masage ,可以好好享受。第二天早上吃的免費早餐,款式較多,竟然有湯麵和點心吃,能配1不同需要。最後感謝 PAT AND DEW 的服務。總的來說酒店不錯。

入住日期:2018年5月;旅遊類型:單獨旅遊
感謝 markkongmo
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
Mourad B,Mercure Bangkok Makkasan 的 General Manager,回應了這篇評論回應日期:2018年5月7日
Google 翻譯

Dear markkongmo,

Greetings from Mercure Bangkok Makkasan!

I would like to begin by thanking you for your recent stay with us.

We highly appreciate you taking the time to provide your experience on TripAdvisor. I am really happy to learn that all aspects of your stay were so good, especially that you enjoyed our rooms and the service provided by Khun Dew and Khun Pat.

Thank you once again for your review and I hope that you will give us the opportunity to serve you again for further unforgettable moments.

Sincerely,

Mourad BRAHMI
General Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年5月4日已評論 透過行動裝置

酒店給我安排了一個驚喜。 熱情的歡迎,非常善良友好的員工。特別是前台接待人員Stella Dew小姐。我期待再次住在這裏。我對這家酒店,以及這裏的設施非常滿意。所有這些造就了我在這裏的完美住宿體驗。

1  感謝 hfbenchu2018
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Mourad B,Mercure Bangkok Makkasan 的 General Manager,回應了這篇評論回應日期:2018年5月8日
Google 翻譯

Dear hfbenchu2018,

Greetings from Mercure Bangkok Makkasan!

May I begin by thanking you for your kind review on TripAdvisor and for rating us with the top score!
I am very glad to read the wonderful comments you wrote about our hotel.
Also, I am delighted to see that you really appreciated our facilities as well as the professional service delivered by our team, especially by Khun Stella and Khun Dew.

Thank you once again for sharing this experience with us.

We are looking forward to the pleasure of welcoming you back.

Best regards,

Mourad BRAHMI
General Manager

回報不適當的回應
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