Feedback is essential for our continuous improvement therefore we appreciate the time that you took to write a review regarding your recent stay.
We are absolutely delighted to hear such comments for our team members who ensured that your stay was memorable and comfortable. The feedback for the bellmen will be shared with them.
May I also invite you to register as an online member. As a member, you enjoy exclusive year-long discounts, seasonal promotions and special benefits. Registration is easy and free. Log on to the Ascott website and sign up now.
Thank you for sharing your feedback and we look forward to repeating your experience on your next stay with us.
Thank you for posting a pleasant feedback on Trip Advisor. We are extremely grateful for your kind comments and most delighted to learn that your recent stay was pleasant.
On top of our regular complimentary internet, guests also have an option to upgrade the speed particularly for streaming. We are also happy to hear that you enjoyed the breakfast. Breakfast variety is rotated regularly instead of daily.
Separately, may I also invite you to register as an online member. As a member, you enjoy exclusive year-long discounts, seasonal promotions and special benefits. Registration is easy and free. Log on to the Ascott website and sign up now.
Thank you for sharing your feedback. We look forward to the opportunity to welcome you for another memorable stay.
Thank you for sharing your feedback. Whilst an apology will regrettably not alter the outcome of your experience, I do extend it with all sincerity.
I emphatise regarding the matters you raised on the internet coverage and hot water and these points have been addressed. The technical faults we experienced during your stay have been resolved - both the hot water temperature and internet coverage are back to normal. Please accept our sincere apologies and we hope you give us another chance to demonstrate our hospitality and serve you better.
我們住了三晚。 週邊環境非常方便， 酒店地下已有餐廳。 對面已有超級市場及Burger King . 附近亦有按摩院及商場。 行六分鐘就有Let's Relax.
Thank you for selecting Somerset Sukhumvit Thonglor as your accommodation of cjoice on your trip to Bangkok.
I hope you had a fantastic time at Somerset. The location is indeed very convenient as you can find practically everything in the surroundings as you have mentioned.
Once again, we apporeciate your kind comments and look forward to welcome you again for another pleasant stay.
Thank you for posting your thoughts on TripAdvisor. While it was a delight to read about your satisfaction with the location, I regret that we fell short of your expectations in terms of internet experience. However, I do have good news that we started from December to upgrade our internet devices which are guaranteed to offer better internet coverage.
We hope we can welcome you back again in the near future so you may enjoy a much improved stay on wifi.