It is a great pleasure to learn how you enjoyed your stay at La Siesta Diamond hotel.
I am very pleased to know that you have chosen to stay with us after reading so many positive reviews and now you would like to share your experience with other travelers. Thank you very much for highly evaluating the customer service provided by our staff, your compliments would be surely the great source of motivation for us to keep us our good works. Otherwise, we also appreciate your great comment of our hotel rooms and breakfast quality served at the Gourmet Corner restaurant.
I trust your travels will bring you back to Hanoi, where I hope we will again make for a great place to stay!
Thang Tran (Mr.)
Guest Relation Manager
I would like to warmly thank you for your gratitude, and for leaving this wonderful review on TripAdvisor.
Thank you so much for your kind comments and we indeed take pride of all our hard working staff especially Hanna who is a true example of shining star here and we are all humbled to know you took notice of her exemplary level of service. You can be sure due recognition will be extended to her and our whole team for their good work.
Once again thank you again for such a great review and we are looking forward to welcoming you back for another wonderful and hopefully a much longer stay with us!
Do Duc Giang( Mr.)
We would like to warmly thank you for your gratitude, and for leaving this kind review on TripAdvisor further to your stay at La Siesta Diamond Hotel & Spa.
We could not be happier to provide you with a memorable experience. Thank you for your kind compliments to our restaurant and bar that we indeed truly take pride of as we offer our guests nothing but a taste of perfection with our well-prepared and delectable food and beverages. Also, I am very thrilled to know that my team was able to assist you with retrieving your iPad. We knew exactly what our guests expect, so we always strive to give the best and efficient service to all of them to make them feel comfortable on their vacation.
It will be a great honor for us to have a chance to welcome you back again so please let us know the next time you’ll return to our ancient and charming city. We look forward to welcoming you again soon!
Do Duc Giang( Mr.)