這家酒店非常棒,可以看到很棒的河景。而且酒店裡有很多的餐廳,但是不能夠帶寵物進去。就好像很多人說的,從高層(至少八樓)眺望窗外的河景感覺非常棒。更多
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這家酒店非常棒,可以看到很棒的河景。而且酒店裡有很多的餐廳,但是不能夠帶寵物進去。就好像很多人說的,從高層(至少八樓)眺望窗外的河景感覺非常棒。更多
顯示較少Hello JTSHYJ,
Thank you for staying with Vista Walkerhill Seoul and taking your time to share your recent experience with us. We are pleased to hear that you really enjoyed staying with your family and satisfied with panoramic river view in your room. We have shared your comments with our teams and we are always trying to provide the best service and facilities. Thank you again for your precious feedback and we hope to welcome you back in the near future at Vista Walkerhill Seoul.
Please take care of your health in hot weather, and be full of love and happiness.
With best regards,
Jungsup Do
General Manager
Walkerhill Hotels & Resorts
在位於8樓的溫泉初級套房住了1晚。抵達時,受到了Dennis Sungik Oh 和Aaron Hyuk Kim的熱情歡迎。當我在登記時一說出自己的名字,他們就已經了解了我此行入住的目的,並向我確認了入住日程安排(之前預定時就已經溝通過)。另外,酒店還幫助我制定了個性化服務,以確保我的計劃順利進行。酒店的房間漂亮,景色令人嘆為觀止。每個人都很友好,面帶微笑。謝謝大家,我下次再來韓國一定還會住這家酒店的!
Hello pybin1,
Thank you for staying with Vista Walkerhill Seoul and taking your time to share your experience with us. We are pleased to hear that you were satisfied your staying, especially room and staff's friendly service. It would be a basic service to care for the guest's request, but thank you very much for your compliment.
Thank you again for your precious feedback and we hope to welcome you back in the near future at Vista Walkerhill Seoul.
It's a fresh fall for morning and evening. I hope you are full of love and happiness.
With best regards,
Jungsup Do
General Manager
Walkerhill Hotels & Resorts
為了吃早餐排了15分鐘的隊....真讓人難以接受!不是五星級。我住在一間好一點的套間里,河上的景色美極了。非常漂亮的房間,雖然看起來有點過時,油漆從牆上掉下來,浴室的瓷磚間有黃色的污漬。不是五星級。泳池區還不錯,但所有東西都看起來又舊又臟。絕對沒有4星!出於某種原因,房間里沒有餐廳菜單,無論是在iPad上還是在書上都沒有。我們訂了日本餐廳吃晚餐,但看了菜單后,我們希望我們當時選擇了另一家。食物很普通,而且價格極其昂貴!這是我吃過最糟糕的“物有所值”的一餐。裝飾就像一個食堂,是對日本極簡主義的拙劣嘗試。這家酒店以它的歷史和過去的聲譽為生。但是,它有很多問題和令人失望的地方,以至於我很難看到它如何被稱為五星級酒店。尤其是當你考慮到首爾有四季酒店,威斯汀朝鮮酒店和康萊德酒店可供選擇。
Hello 696philiph,
Thank you for staying with Vista Walkerhill Seoul and taking your time to share your recent experience with us.
Above all, we are very sorry to hear that you were disappointed with our hotel facilities and services. We have shared your feedback with all teams for development. Also we will continually strive to provide the best service & facilities to all our guests. Thank you for your precious comment and we hope to see you with advanced Walkerhill.
With best regards,
Jungsup Do
General Manager
Walkerhill Hotels & Resorts
從酒店看到的首爾夜景非常非常漂亮!!我愛酒店前面美麗的漢江,以及酒店後面大自然散發的清新。和我的家人一起旅行我感到非常幸福。下次我還想再來住。
Hello seojeho,
Thank you for staying with Vista Walkerhill Seoul and taking your time to share your recent experience with us. We are pleased to hear that you really enjoyed staying with your family and satisfied with panoramic river view in your room. We have shared your comments with our teams and we are always trying to provide the best service and facilities.
Thank you again for your precious feedback and we hope to welcome you back in the near future at Vista Walkerhill Seoul.
Please take care of your health in hot weather, and be full of love and happiness.
With best regards,
Jungsup Do
General Manager
Walkerhill Hotels & Resorts
我在維斯塔華克山莊首爾酒店住過很多次。每次我對服務、房間的狀況和泳池都很滿意。除此以外,房間變得更加智能了。我能通過AI麥克風控制房間里的很多東西。真是不可思議。
Hello KJK98,
Thank you for staying with Vista Walkerhill Seoul and taking your time to share your recent experience with us. We are pleased to hear that you really satisfied with our facilities and service as well. We set up AI Speaker(SKT NUGU) in all rooms, guests can easily control the lighting, curtains, temperature settings by voice. Also listen to the sound of AI-based welcome music when guest enters the room.
We have shared your comments with all of our associates to motivate them to provide to guests more warm and friendly service. Also we wlll do our best to provide the best facilities.Thank you again for your precious feedback and we hope to welcome you back in the near future at Vista Walkerhill Seoul.
Please take care of your health in hot weather, and be full of love and happiness.
With best regards,
Jungsup Do
General Manager
Walkerhill Hotels & Resorts
Walkerhill 酒店上至銷售團隊下至日常客房服務人員提供的服務都是一流的。我和一個6人行團隊旅行在這住了大約2周,在我們下榻期間,我們得到了最大限度的友善和尊重。房間首屈一指,視野太贊了,窗外河流景色真是壯觀。每個人(酒店職工)我還沒開口就知道我的需求。我絕對推薦大家住在這裏,並且我自己也是這麼打算的。點贊Aidan Lee和他的團隊給了我這次難忘的住宿體驗
Hello chastity_walker,
Thank you for staying with Vista Walkerhill Seoul and taking your time to share your recent experience with us. We are pleased to hear that you satisfied with our kind service, especially Sales manager's service. We have shared your comments with all of our associates to motivate them to provide to guests more warm and friendly service. Thank you again for your precious feedback and we hope to welcome you back in the near future at Vista Walkerhill Seoul.
In May of the Family Month, we sincerely hope that the family will always be filled with happiness and peace.
With best regards,
Jungsup Do
General Manager
Walkerhill Hotels & Resorts