去年結婚週年帶狗狗住過之後，就好鍾意The Ritz-Carlton, 服務真係超級好！第二年狗狗生日再去住，已經提升到喺房間內check in, 我見到枱上面張生日卡隨口問下北京狗喺咪手畫？唔係呀，係print 出嚟。第二日我哋仲未起身，有人㩒門鐘先生開門見到Jennifer拎住氣球和手繪生日卡，之後check out 再講番見到我頭髮紫色，應該好鍾意紫色，所以氣球都係揀返紫色，我真係覺得好窩心好體貼 酒店裡面嘅哥哥姐姐都記得佢哋個名，又鍾意佢哋，3個寶貝都好開心 多謝Jennifer 和 Moomi 下次再見更多
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上去天龍軒吃晚餐，雖然天氣不佳，但菜色的優美足以彌補一切，服務人員的態度也很好，不過不知道為什麼，上去餐廳的電梯沒有冷氣
Dear jyunhanlin,
Thank you very much for your delightful review.
I am thrilled to hear that you had a memorable dinner at Tin Lung Heen despite the unpleasant weather. I am also delighted to learn that you enjoyed the delicious Cantonese dishes and the attentive service provided by our Ladies and Gentlemen. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your generous compliments have been shared with the team.
We hope to have the pleasure of welcoming you back soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
環境，服務，食物質素都非常好！
環境
位於102/F，坐近窗邊更可以飽覽中上環維港
景色，一邊享用美食
食物
最令我心刻的就是1+韓牛，medium就啱啱好，夠哂juicy。個甜品tart都唔錯
服務
每位服務員都很細心親切，服務用心，了解客人
需要，感謝他們為我和女友影了很多靚相，要特别感謝Bregita,Koshin 還有Beeno，他向我推介特式美食，介紹每道菜色，還特别為我們調製飲料，服務非常貼心。
下次會想試佢嘅lunch or afternoon tea
Dear Victor A,
Thank you very much for your wonderful review and choosing to celebrate your anniversary with us! Please allow me to extend a warm congratulations to you and your loved one!
I am extremely happy to hear that you had a fabulous anniversary dinner at The Lounge & Bar and were very pleased with the Korean steak dinner menu, the stunning view, as well as the attentive service provided by our Ladies and Gentlemen who provided you special drinks and recommendations, introduced every dishes to you and assisted you and your girlfriend with photo taking. Our Ladies and Gentlemen pledge to provide the finest personal service and facilities for our guests, who will always enjoy a warm, relaxed, yet refined ambience. Rest assured, your generous compliments have been shared with Bregita, Koshin and Beeno.
We hope to have the pleasure of serving you again soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
我們是第一次去天龍軒，天龍軒的同事服務非常好，尤其是負責招待我們的Anson和Julia，他們的服務態度很好，又給了我們非常專業的意見，詳細及清楚地介紹每道菜式，非常有線。是一個非常難得的體驗，也令我們有美好的回憶！一定會再來！
Dear limchingjenny,
Thank you very much for your great review.
I am very happy to hear that you had a fabulous dining experience at Tin Lung Heen. I am also delighted to learn that your visit was made extra memorable with the attentive and professional service provided by our Ladies and Gentleman who introduced every dish to you in detail. We are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm ambience. Please be assured your warm comments have been shared with Anson and Julia.
We hope to have the pleasure of welcoming you back soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
第一次同朋友嚟食天龍軒
未食到食物，職員殷勤嘅服務態度已經令我感受到好舒適嘅感覺
因為大肚關係，佢地俾咗個大嘅cushion我墊住條腰
環境方面，就算係星期六，人比較多，但係都好舒服。同朋友邊傾偈，邊食飯，成個過程都好enjoyable ~
有幾樣好食嘅食物都唔記得影返低，因為成個過程都好投入係食物同傾偈☺️
我個人最推薦嘅係茄子黑蒜，黑毛豬叉燒同楊枝甘露。
我老公最鍾意嘅就係煙燻烤鴨，同星洲炒米，炒得好乾身。
整體感覺好好，服務態度好，環境舒適，食物質數高。
有啲期待下次再去
Dear katrinawZ9906QN,
Thank you very much for your generous review.
I am very glad to hear that you had a lovely dining experience with your friends at Tin Lung Heen and that you loved the delicious dishes, especially our signature Barbecued Pork. I am also pleased to learn that your visit was made extra memorable with the thoughtful service provided by our Ladies and Gentlemen who prepared a cushion for you. At The Ritz-Carlton, Hong Kong, we are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your warm comments have been shared with the team.
We hope to have the pleasure of serving you again soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
我們在這裏逗留了兩晚，住在111及107兩個樓層，景觀十分開揚，能夠飽覽維港景觀。食物方面我哋選擇咗中菜，份量外表味道都屬於上上等。
作為一家全球知名的高端酒店品牌，麗思卡爾頓酒店在香港的表現無疑是令人信服的。
此外，酒店的位置絕對是一大優勢。酒店位於香港中心地區，毗鄰許多知名的商業和旅遊景點，例如西九文化區，不同的博物館及Element 廣場。對於想要感受香港城市風情的旅客來說絕對是一大福利。
其次，酒店的服務和設施都是一流的。酒店的工作人員非常友善和專業，他們會盡力滿足你的需求和要求。酒店的客房和公共區域都非常豪華和舒適，設備齊全，包括健身房、游泳池、水療中心和多個餐廳。酒店的早餐也非常豐盛和美味，提供多種中西式餐點和新鮮的水果和果汁。
最後，酒店的價格可能會讓一些旅客感到不舒服。作為一家高端酒店品牌，麗思卡爾頓的價格確實較高，可能會超出某些旅客的預算。但是，如果你想要享受香港最好的住宿體驗，麗思卡爾頓絕對是一個值得考慮的選擇。
總之，麗思卡爾頓香港酒店是一家非常出色的酒店，提供了無與倫比的服務、設施和地理位置。如果你想要在香港享受最好的住宿體驗，麗思卡爾頓絕對是一個值得推薦的選擇。
Dear Voyager37054975489,
Thank you very much for your amazing review.
I am glad to learn that you had a great stay at The Ritz-Carlton, Hong Kong and had a wonderful dining experience at Tin Lung Heen! It is such a pleasure to hear that the quality of our food, hotel facilities, location and the warm service provided by our Ladies and Gentlemen were all to your liking. It is always wonderful to learn that our Ladies and Gentleman went out of their way to fufill your needs, which made your stay even more unforgettable. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable and we strive to exceed your expectations. Rest assured your kind words have been shared with our team.
We hope to have the pleasure of welcoming you back again soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
第一次光臨這裏用餐，無論食物、環境、服務都十分滿意。 本來已經沒有窗口位，但因為有人取消枱，所以職員幫我們換成窗口位 ，使我們可以近距離欣賞夜景用餐。 餐廳亦知道我們慶祝週年紀念，所以甜品也加上週年快樂牌。 每上一道菜，職員都貼心為我們拍照。最後餐廳更為我們免費送上香檳，來慶祝我們週年紀念，令整個晚上畫上圓滿的句號。特別感謝 Bregita and Koshin 細心及貼心的服務，有機會再來用餐。
Dear JenniferG5602,
Thank you very much for your great review and choosing to celebrate your anniversary here with us! Please allow us to extend a warm congratulations to you and your loved one!
I am very happy to hear that you had a fabulous dining experience at Tin Lung Heen with your partner, and that you enjoyed not only the MICHELIN standards but also the perfectly executed dishes, stunning view from level 102 and the thoughtful service provided by our Ladies and Gentleman who arranged window seats for you, offered complimentary champagne for your celebration and assisted you with photo taking. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen are devoted to curating extraordinary experiences for our guests with the finest personal service and a warm ambience. Please be assured your warm comments have been shared with Bregita and Koshin.
We hope to have the pleasure of welcoming you back soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
