非常漂亮的住所,像家裡一樣友好,靠近新加坡市中心。酒店乾淨整潔,員工們不只是樂於助人。我們感到非常安全,就像你在新加坡大部分地區一樣。忙碌一天後回到島上,我們可以四處遊盪,享受度假勝地。更多
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非常漂亮的住所,像家裡一樣友好,靠近新加坡市中心。酒店乾淨整潔,員工們不只是樂於助人。我們感到非常安全,就像你在新加坡大部分地區一樣。忙碌一天後回到島上,我們可以四處遊盪,享受度假勝地。更多
顯示較少Dear Kevin S,
Well that is music to our ears! Thanks so much for sharing your candid review, and we're so glad the whole family had a great time while staying with us. We appreciate the shout out to our staff... We truly believe a great stay starts and ends with having a great team working for you. Hope to see you again soon!
Love all, serve all
Jayson Diaz Estacio
Guest Experience Manager
引起我注意的第一件事是酒店裡的遊泳池。和典型的遊泳池不一樣,這裏還有沙灘風格的遊泳池,遊泳池周圍有小屋,讓人覺得你在海灘上,而不是一直在旅行!房間很棒,員工也很時髦!!做得好,夥計們!
我們第二次在硬石度假村度過了最愉快的時光,使我們這次入住體驗更加特別的是超棒的酒吧招待布萊恩,我的孩子們每天都迫不及待地去和他碰面。遊泳池區對孩子和成人來說都很棒,氣氛也很放鬆。房間乾淨現代,早餐種類繁多。
Dear Voyager53114826643,
Thank you for the incredible five-star review!
Once again, our team members took pride in executing our core values and we are grateful of your recognition. Your shout out for Bryan will be relayed to him!
We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa.
Love all, serve all
Jayson Diaz Estacio
Guest Experience Manager
這是我一年前第二次來這家酒店。在我們搬到濱海灣金沙酒店之前,我帶着我的家人在這裏住了兩個晚上。住在聖淘沙——尤其是世界度假勝地聖淘沙,擁有獨特的體驗,這是你在新加坡任何其他酒店都找不到的。你會覺得自己像是在度假。聖淘沙硬石酒店有很棒的遊泳池。有一些不同類型的遊泳池,它有海灘類的泳池和其他一些常規泳池。適合孩子和家人在假期或周末來玩。總的來說,我覺得這家酒店適合全家旅行以及親子旅行、夫妻出遊。
Dear AndreSIndrawan,
Thank you for the incredible five-star review!
Once again, our team members took pride in executing our core values and we are grateful of your recognition. We are likewise thrilled that you enjoyed the spread at our very own Sessions Restaurant.
We look forward to welcoming you back again the next time your travels bring you to Resorts World Sentosa.
Love all, serve all
Jayson Diaz Estacio
Guest Experience Manager
豪華房很大!床很舒服。我們得到一個驚喜,草莓直接送到了我們的房間。不知道是不是通常的做法呵呵…獨立的衛生間和淋浴,但在衛生間沒有管道或坐浴桶。遊泳池很大,適合所有年齡段的人。我還喜歡房間里有燙衣板。聖淘沙名勝世界也很容易去到。唯一的缺點是辦理入住手續非常慢。我們排了大約20分鐘的隊,儘管有三個櫃檯,我們前面也只有兩個人。
Dear sriliyanas
Thank you so much for choosing to stay with us at Hard Rock Hotel and for your valuable review.
We regret that your experience did not meet your overall expectations and we note on the key points you have shared.
We will continue to share and review our service levels and we wish to thank you for your insights.
Take time to be kind,
Jayson Diaz Estacio
Guest Experience Manager
建議直接在預定網站上辦理有捆綁景點的套餐,比如環球影城,海洋水族館和探險灣。還有一些餐券也包括在內。感覺3天2晚對於玩遍這些地方不太夠,因為硬石酒店也有一個很大的海灘泳池。孩子們很喜歡。總之住的很棒。
Dear Escape01456474304,
Thank you so much for choosing to stay with Hard Rock Hotel at Resorts World Sentosa and for being our raving fan.
We are thrilled that you have rated us an incredible five-star review and that you lived-through the Rock Star experience!
We look forward to welcome you back again the next time your travels bring you to Resorts World Sentosa.
Love all, serve all
Jayson Diaz Estacio
Guest Experience Manager