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1 - 6 則評論(共 2,134 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
1 週前的評論

我在聖淘沙名勝世界節日酒店住得很好。酒店房間又大又寬敞,還可以看到風景,還有床也很舒服。酒店遊泳池位於三樓,還設有按摩浴缸可以放鬆身心。這家酒店附近還有很多商店與餐館。從酒店通過步行或乘坐單軌電車,就可以輕鬆方便地探索聖淘沙島了。

住宿日期:2019年2月
旅遊類型: 朋友出遊
與這間酒店合作收集的評論
感謝 Excursion00003562339
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
3 週前的評論

我們去新加坡旅遊,聖淘沙是我們和家人旅遊的適合入住的最後一個目的地。酒店很不錯,有雙層床,只是擔心對於我的孩子來說高度有點高。他們提供嬰兒床和消毒器等嬰兒護理用品。景點之間距離很近,可以步行去。

與這間酒店合作收集的評論
感謝 Voyager24591964283
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
FestiveHotel,聖淘沙名勝世界節日酒店 的 Manager,回應了這篇評論回應日期:3 週前
Google 翻譯

Dear Voyager24591964283,

Greetings from Resorts World Sentosa – Festive Hotel!

Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family have enjoyed your stay with us. All of our attraction, dining outlets and retail shops are a stone throw away from the Hotel Lobby, its great to know that you were able to visit them.

As a family-friendly hotel, your kind compliments on our baby amenities are truly appreciated and its our pleasure to be able to provide your needs and request while staying with us.

We thank you for the constructive feedback with regards to the loft bed, your feedback is very important to us as we continuously work in improving our facilities and service in order to serve our guest better. We value your comments in every way.

Once again, thank you for your feedback and we hope to have the opportunity in welcoming you back in Festive Hotel.

Yours Sincerely,

Jasmine
Duty Manager
Festive Hotel

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2019年1月7日已評論 透過行動裝置

我們計劃住這慶祝我兒子的生日。房間非常破舊。浴缸有燒痕和污漬,甚至在裏面泡澡都讓我們不舒服。當在浴池的時候,有一些家長會向孩子喊叫,感覺值班員工沒有訓練過處理這樣的突發事件。當簽字領毛巾的時候,即使我已經告訴了他我的房間號,員工還是露出了吃驚的表情。當我已經告訴他我以前沒有使用毛巾的時候,他還是翻找記錄試圖找到我的房間。在我拿出房間鑰匙信封,上面有房間號碼時,他還是拒絕給我2條毛巾。

感謝 Whendi88
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.sg 查看原文
FestiveHotel,聖淘沙名勝世界節日酒店 的 Duty Manager,回應了這篇評論回覆日期:2019年1月7日
Google 翻譯

Dear Sir/Madam

Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis.

We hope that you would give us the opportunity to address your concerns, and invite you to contact us directly at festivehotel.dm@rwsentosa.com

Nonetheless, we do hope that you were still able to enjoy your visit to Resorts World Sentosa Singapore and that we would have the opportunity to welcome you back to Festive Hotel in the near future.

Thank you for your feedback. Your comments are very important to us.


Yours Sincerely,
Vickiy N
Duty Manager
Festive Hotel

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年12月4日已評論 透過行動裝置

在聖淘沙有幾家酒店。不過,我特別喜歡節日酒店的位置和它的房間大小。他們有一間家庭客房,配有一張特大床、閣樓床和沙發床,是大家庭的理想選擇。它也離大多數景點更近。房間尺寸大小合適。他們有一間家庭客房,配有一張特大床、閣樓床和沙發床,是大家庭的理想選擇。而且離大多數景點更近。

感謝 ngoisp
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.sg 查看原文
FestiveHotel,聖淘沙名勝世界節日酒店 的 Director of Rooms,回應了這篇評論回覆日期:2018年12月5日
Google 翻譯

Dear ngoisp,

Thank you for choosing to stay at Festive Hotel, and for taking the time to write a review!

We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations.

We certainly hope to welcome you back to Festive Hotel again in the near future.

Yours Sincerely,
Wilson Lim
Director of Rooms
Festive Hotel

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2018年11月28日已評論

我覺得這裡的人服務態度都很好,很有禮貌,打掃也很乾淨。我很享受在這裡遊玩的時間,這裡有很多好玩的娛樂設施,我覺得這裡有很多吃的,很方便。這裡環境很好,空氣品質也很高。這裡的食物也很美味,如果可以我還會再來這裡遊玩的。這一次的住宿我感到很開心。服務員的服務態度真的很好。這裡也有很多東西可以買在這裡消費真的是很好。商品的品質也很高。我回國一定會推薦我都親朋好友來這裡旅遊。I am very happy with this time.

住宿日期:2018年11月
旅遊類型: 家庭出遊
與這間酒店合作收集的評論
感謝 Compass37531061213
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。
FestiveHotel,聖淘沙名勝世界節日酒店 的 Director of Rooms,回應了這篇評論回覆日期:2018年11月28日
Google 翻譯

Dear Compass37531061213,

Greetings from Resorts World Sentosa – Festive Hotel!

Thank you very much for sharing your stay experience with Festive Hotel on Tripadvisor.

We are so glad you found our hotel a good place to stay.

We love to read that you enjoyed your stay and it means a lot to us and the fact that you find our service excellent. Because that is exactly what we want for you and our guests.

We certainly hope to welcome you back to Festive Hotel again in the near future.

Yours Sincerely,

Wilson Lim
Director of Rooms
Festive Hotel

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年11月18日已評論 透過行動裝置

我參加了在RWS會展中心舉行的CAFEO36會議,節日酒店接待了一些與會者。前台工作人員高效地辦理了入住和退房手續,他們非常樂於助人。自助早餐非常棒,有很多美味的選擇。我房間的清潔工作是由客房部工作人員高效地進行的。強烈推薦這家酒店。

感謝 RBG88
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.ph 查看原文
FestiveHotel,聖淘沙名勝世界節日酒店 的 Director of Rooms,回應了這篇評論回覆日期:2018年11月18日
Google 翻譯

Dear RBG88

Greetings from Resorts World Sentosa – Festive Hotel!

Thank you very much for sharing your stay experience with Festive Hotel on Tripadvisor.

We love to read that you enjoyed your stay and it means a lot to us and the fact that you find our service excellent. Because that is exactly what we want for you and our guests.

Hope your next staycation is just around the corner, as we certainly would love to have you back in Festive Hotel.

Yours Sincerely,
Wilson Lim
Director of Rooms
Festive Hotel

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