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附近的酒店
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1 - 6 則評論(共 466 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
4 週前的評論 透過行動裝置

房間很好,設施也很好,但是在我們居住過的新加坡的五星酒店中,景色是最差的。只有3個小窗戶,沒有視窗。即使白天,房間也總是很陰暗。我預訂了3個晚上的卡特勒套房,總計900新幣。淋浴也很奇怪,只能調節為冷、涼或超級熱,因為中熱/暖的溫度調節按鈕被其他開關按鈕擋住了。我們經常去新加坡,通常是住在海灣區的康拉德酒店,這次我們選擇了這裏,就,還挺令人失望的。

1  感謝 Attalife
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.sg 查看原文
Cynthia L,雅詩閣萊佛士坊公寓 的 Guest Relations Manager,回應了這篇評論回應日期:4 週前
Google 翻譯

Dear Attalife,

Greetings from your team at Ascott Raffles Place Singapore! Thank you for choosing our premier serviced residence and for your valuable feedback. All of us deeply regret to learn your partner and you did not fully enjoy your stay with us and we are truly sorry for the disappointment caused to you. Please accept our sincere apologies for our team’s inability to assign a Cutler Suite with a view for your stay due to our full-house occupancy situation. We would like to inform you we have traced your reservations and Suite on the 7th level and our team shall be placing a special note on your Suite preference so our team members shall try their utmost best to assign another Suite for your future stays at Ascott Raffles Place Singapore.

We would also like to apologise for the discomfort and disappointment caused to you when you tried to moderate the temperature of the water when using the shower. We humbly admit there was a defect with the faucet handle knob as it was loose causing the handle knob to be facing upwards instead of downwards which obstructed the handle from being turned. Please be assured we are investigating into this oversight as our team should have noticed this defect and have it attended to prior to your stay and our management shall be counselling our team member concerned.

All of us sincerely hope you will give us another chance to welcome your lovely partner and you back whenever you are back in Singapore. It has been our pleasure hosting you and we earnestly hope to be of service to you again in the future, giving us the opportunity to recover your trust in our service and allow us to create a better stay experience for you. Thank you.

Kind regards,
Cynthia Lim,
Resident Relations Manager


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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月28日已評論 透過行動裝置

在金融區的偉大企業。建築是二十世紀五十年代的,以前是亞洲保險公司,曾經是東南亞最高的。雖然內部已經完全改造但同時向時代致敬。房間寬敞舒適。堅固的結構意味着非常安靜的房間。工作人員非常友好。餐廳選擇不多,但食物質量好,價格合理,員工也很周到。前往萊佛士廣場捷運、濱海灣等很方便。在新加坡工作一周的好選擇。

1  感謝 H3565SVscottw
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com.au 查看原文
Cynthia L,雅詩閣萊佛士坊公寓 的 Guest Relations Manager,回應了這篇評論回覆日期:2018年10月1日
Google 翻譯

Dear Scott W,

Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our premier serviced residence for your recent business trip to Singapore and for your heart-warming recommendation for our serviced residence. We are indeed elated your family and you had an excellent stay with us and have been impressed with our iconic Art Deco heritage building.

All of us are truly grateful and inspired by your lovely compliment for our service as your kind mention truly spurs us to always provide the best service in our industry as we know this special brand of service from the heart plays a major part in the success of our residents’ stay experiences with us. We truly hope Ascott Raffles Place will now be your choice lodging whenever your travels bring you back to our garden-city. Thank you for giving us the great privilege and pleasure of being of service to your you and all of us genuinely look forward to welcoming you back for more wholly enjoyable and comfort stays with us soon. Your valued support is very much appreciated.

Kind regards,
Cynthia Lim,
Resident Relations Manager

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月12日已評論

這個物業提供了很好的設施,讓我們住得更舒服。對於那些在濱海灣附近進行活動的人來說,這個位置非常重要。很容易就能找到和聯繫到捷運和巴士。離機場也不遠。

與這間酒店合作收集的評論
感謝 Iwan S
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Cynthia L,雅詩閣萊佛士坊公寓 的 Guest Relations Manager,回應了這篇評論回覆日期:2018年9月13日
Google 翻譯

Dear Iwan S,

Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for giving us the great privilege and pleasure of hosting you and for your high recommendation for our serviced residence. We are delighted you had a great stay with us and have found our location with easy accessibility to many eateries and local attractions ideal. All of us are indeed heartened to learn you felt comfortably at home in our well-appointed Suite and you have been impressed with our facilities. It is always so rewarding when we receive such feedback as it inspires all of us to continuously strive to provide the best services, products and facilities for our residents; in addition to fueling our passion to serve. We sincerely hope you will recommend us to your friends and family, should they be visiting Singapore. All of us have truly enjoyed being of service to you. We truly look forward to welcoming you back and be of service to you again soon. Thank you for your valued support.

Kind regards,
Cynthia Lim,
Resident Relations Manager


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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月1日已評論 透過行動裝置

因為出差在這裏住了2晚-位置方便,從地下通道步行一小段路就到了萊佛士廣場和中央商務區。房間很大,有巨大的浴室,還有一些小的裝飾,比如水果盤,餐具抽屜里的筷子,以及最柔軟的拖鞋,這些都是商務旅行的最佳選擇。如果你在城裡待的時間更長,那就別再往下看了,那是你遠離家鄉的家(讓你感覺賓至如歸的地方)。

感謝 shirlz_yee
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
Cynthia L,雅詩閣萊佛士坊公寓 的 Guest Relations Manager,回應了這篇評論回覆日期:2018年9月3日
Google 翻譯

Dear shirlz_yee,

Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our premier serviced residence for your recent business trip and for awarding a perfect rating for your recent stay with us. All of us are delighted you had a wholly enjoyable and comfortable stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and further spur our passion to provide the best service in our industry.

All of us are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from residents who have stayed with us and we are truly grateful for your kindness.

We sincerely hope you will now make our serviced residence your choice lodging whenever your travels bring you back to our garden city. If there is anything we may assist with your future stays at Ascott Raffles Place, please do not hesitate to contact us as we would be most happy to be of assistance to you. Thank you for giving us the great privilege and pleasure of hosting you and all of us earnestly look forward to welcoming you back soon. We are at your service. Thank you for your valued support.

Kind regards,
Cynthia Lim,
Resident relations Manager



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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年8月16日已評論 透過行動裝置

我們在新加坡有一個會議(佔了一天中大部分的時間)——我們在周三晚上降落,周四見了供應商,會議後會直接返回機場!當我走進我的“房間”時,我驚呆了——我擁有超過1000平方英尺的空間!走進房間可以看到壁櫥,卧室,超棒的浴室,客廳,書房和廚房!地理位置非常好:5分鐘就可以走到供應商的辦公室!

感謝 Aimster3372
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.ca 查看原文
Cynthia L,雅詩閣萊佛士坊公寓 的 Guest Relations Manager,回應了這篇評論回覆日期:2018年8月20日
Google 翻譯

Dear Aimster3372,

Greetings! Your friendly team at Ascott Raffles Place Singapore sincerely thanks you for giving us the great pleasure of hosting you to our premier serviced residence and for your wonderful feedback on your maiden stay experience with us. All of us are elated you have been impressed with our well-appointed and spacious Suites, and you were pleasantly surprised when you entered your Suite. We sincerely hope you will now make our serviced residence your choice lodging whenever your travels bring you back and that you will recommend us to your friends and family. If there is anything we may assist you with your future stays, please do not hesitate to contact us as it would be our utmost pleasure to be of service to you. All of us truly enjoyed being of service to you as much as you have enjoyed your stay with us and we sincerely thank you for your valued support. We truly look forward to welcoming you back and being of service to you again soon. Thank you.

Kind regards,
Cynthia Lim,
Resident Relations Manager

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翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年7月23日已評論

地理位置優越,乘地鐵方便,僅需2分鐘路程。房間寬敞,有自己的烹飪設備,洗衣機/烘乾機和所有用具。離著名美食廣場和沙爹街非常近,只有150米遠。

感謝 Hendrikus N
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Mubin O,雅詩閣萊佛士坊公寓 的 Curator, Resident Experience,回應了這篇評論回覆日期:2018年7月24日
Google 翻譯

Dear Hendrikus N,

Greetings! Your friendly team at Ascott Raffles Place sincerely thanks you for choosing to stay at our premier serviced residence during your recent business trip in Singapore. We are elated you had an enjoyable and comfortable stay with us and that you have been impressed with our spacious and fully-equipped suite.

We are also happy you have found our central location perfect and we sincerely hope you managed to explore the area. If not, we invite you to stay with us again as it would be our great pleasure to share with you the must-see attractions as well as the hidden gems in the area.

Should there be anything we may assist you with your future stays, we invite you to contact us as we would be more than happy to be of assistance to you. It has been our great pleasure and privilege being of service to you and all of us eagerly look forward to welcoming you back to your home with us at Ascott Raffles Place Singapore. We are at your service. Thank you for your valued support and loyalty.

Kind regards,
Mubin Omar
Curator, Resident Experience

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