服務很好,房間很乾凈。在市中心,步行可達。泳池條件非常好,所有事物和每個人都非常熱情友好!工作人員超級友善,確保每一個需求都得到滿足。絕對是我會再回來住的地方!更多
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服務很好,房間很乾凈。在市中心,步行可達。泳池條件非常好,所有事物和每個人都非常熱情友好!工作人員超級友善,確保每一個需求都得到滿足。絕對是我會再回來住的地方!更多
顯示較少Dear Guest,
It is wonderful to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! Thank you for the kind comments regarding our staff. We hope you will come back and visit us soon!
Warm regards,
Madonna Nesim
Guest Services Specialist
我們喜歡這個酒店。工作人員很友好,也很樂於助人。酒店很漂亮,地點也很完美。步行去海灘,吃東西和購物是很容易的。我會向我的家人朋友推薦這家酒店的。
Dear Guest,
We are delighted you had a wonderful time while being our guest. Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!
Warm Regards,
Madonna Nesim
Guest Services Specialist
抱怨對任何事都沒有幫助,但如果我能接到電話,或者他們敲開我的門,看我是否需要打掃。另一件事是,在我到達的區域里沒有什麼信息显示着該如何自己開車去停車。
Dear Guest,
Thank you for taking the time to review our hotel. In reviewing your response I noticed areas where you rated us below what I consider to be acceptable.
If you have a moment and are willing to share any specifics on these items it would help me to remedy these concerns. However, regardless of your response to my request I want to make sure that you feel your comments were heard.
I'm hoping that you'll visit us again. If you'd like, you can reach me at the phone number listed below. It would be a pleasure to personally discuss with you any specifics and / or suggestions you'd like to offer.
Kind regards,
Madonna Nesim
Guest Services Specialist
609-487-4400
淋浴的時候會有棕色的水出來,浴缸都不能排水,太可怕了。你怎麼好好的享受一個無法使用浴室的房間?甚至連一個因為這樣的不方便的道歉都沒有。差勁的體驗,以後再也不會來了。
Dear Guest,
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. We are hoping you had called us during your stay that we would have been able to take care of this for you. I am still more than happy to personally address this with you further if you wish. At your convenience, please call us at 6094874400 as it would be my pleasure to assist. We take every precaution to make sure that all guests are affected as little as possible. We hope you will consider us again when you are in the area.
Warm regards,
Derek Longid
Front Office Management
酒店又乾淨又明亮,但是有一些過時,房間里的一些東西還是壞的或者缺失了。床很棒,我們睡得非常好。員工很友善,儘力幫我們解決我們所報告的問題。
Dear Guest,
We apologize you were not satisfied with the condition of your room during your stay. We appreciate you taking the time share your experience. Thank you for the kind comments regarding our staff. We hope you will come back and visit us soon!
We would appreciate the opportunity to discuss your experience with us further. We invite you to contact us directly at 6094874400.
Warm regards,
Madonna Nesim
Guest Services Specialist
我們在那住的很好。去那是在一個周五的晚上,在附近的所有賭場都玩的很開心。在同一個建築里就能同時走到3家賭場真是挺好的。在碼頭有很多餐廳和商店可以選擇。
Dear Guest,
It is great to hear that you had a first class stay with us! We are pleased to hear you thoroughly appreciated the location of our property. We hope you will be able to visit our rooftop bar VÜE on your next visit as we continue to add more outlets for the enjoyment of our hotel guests. Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!
Warm regards,
Derek Longid
Front Office Management