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1 - 6 則評論(共 272 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年10月23日已評論 透過行動裝置

酒店位置方便,步行可達新世界中心城和釜山最大的會議中心。房間乾淨,有你需要的一切設施。早餐是美式自助餐,花樣不是很多但是也足夠了。員工也很熱心和樂於助人。我在房間里落下了充電寶和充電器,他們幫助我郵寄了回來。

感謝 MinienMonde
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
YOON9904,海雲台山泉酒店 的 프론트 매니저,回應了這篇評論回覆日期:2018年11月2日
Google 翻譯

Thank you for choosing Haeundae Centum Hotel and for giving us your valuable feedback.
We will do our best to make sure that you will always have a memorable travel experience.
I look forward to seeing you again next time. Thank you.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2017年8月22日已評論 透過行動裝置

住了6個晚上在會議期間。完美的位置,如果你需要去BEXCO。房間大,設備齊全(例如帶大冰箱的小廚房)並且舒適(特別是床上用品)。免費WiFi很快速,員工是友好和樂於助人的,自助早餐非常好吃有很多選擇。唯一的重大缺點是浴室的設計真的很差。你不能站着淋浴,不要把整個浴室都淹沒…

感謝 radzaontheroad
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.cz 查看原文
sunny359,海雲台山泉酒店 的 Guest Relations Officer,回應了這篇評論回覆日期:2017年8月23日
Google 翻譯

Dear valued guest,

Thank you so much for choosing to stay at the Haeundae Centum Hotel.

I'd like to apologize for the discomfort you've experienced with our bathroom. We are aware of inconvenience and are currently doing some renovating to improve our guests' experience.

Other than that, it seems you have enjoyed the rest of your stay. I hope the conference went well and am glad to hear you took advantage of what our hotel had to offer. I'll be sure to pass along your kind words to the rest of our staff.

Thank you for taking the time to write about your experience with us. We do hope you think of us again during your next trip to Busan.

Best,

Daniel S.
Guest Relations Officer

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2017年6月18日已評論

在午夜之後我們幾乎沒有時間選擇了,所以我們最終到了這個地方入住。所有東西都散發著奇怪的味道,從床到房間到洗手間,所有的東西都是很久以前置辦的需要更換的了!這是一家國際酒店但是所有的東西都是韓語的,員工假裝他們能聽懂英文但是他們的行動显示了他們並不懂。掙扎了幾個小時入睡之後,我一早馬上離開了酒店,不會再給它第二次機會

1  感謝 ruhetg
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
sunny359,海雲台山泉酒店 的 고객 담당 매니저,回應了這篇評論回覆日期:2017年6月20日
Google 翻譯

Dear valued guest,

Thank you for choosing the Haeundae Centum Hotel and taking the time to write about your experience during your stay.

I'd like to apologize for the inconvenience and discomfort you've experienced at our hotel. We are in the process of renovating our rooms and facilities, so if you'd give us another chance during your next trip to Busan, our hotel should be more up to your standards.

Your words mean a great deal to our hotel and staff, and we'll do our best in providing the best service and comfort. Thank you.

Best,

Daniel Shin
Guest Relations Officer

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2017年4月27日已評論 透過行動裝置

一個現代化的酒店,但在商業區,可以步行去任何感興趣的地方。床必須由人類最熟悉的物質製成,非常不舒服,不能睡眠,因此打了3分。由於這些原因,我們不會再住這家酒店。

感謝 brianrE7264HF
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
物業方回應:回覆日期:2017年5月2日
Google 翻譯

Dear valued guest,

Thank you for choosing the Haeundae Centum Hotel during your stay in Busan.

I'd like to apologize for any inconvenience or discomfort you've experienced during your stay. Our rooms and facilities will be going through some renovating, and I hope by the time of your next visit, it will be more to your liking.

I do hope you think of us again and give us another chance during your next trip out.

Thank you for taking the time to write about your experience with us.

Best,

Daniel S.
Guest Relations Officer

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2017年4月3日已評論

我和妻子在這家酒店住了两天一夜,很不錯,我們沒有等很久就辦了入住,服務高效。第二天早上我們吃了早餐,飯菜很好,服務也很好!我們一定會推薦給我們的朋友和家人!

與這間酒店合作收集的評論
感謝 towato
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
物業方回應:回覆日期:2017年4月4日
Google 翻譯

Dear valued guest,

Thank you so much for choosing Centum Hotel during your stay in Busan.

We are glad to hear that your stay with us was a delightful and comfortable one.

I'll be sure to pass along your kind words to the rest of our staff. It will definitely mean a lot to them.

Thank you once again for taking the time to write your review of your experience here.

We hope you think of us again during your next trip out.

Best,

Daniel Shin
Guest Relations Officer

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