我們的日本朋友為我們在這家酒店預定了房間,我預期這裏應該是好的。房間價格合理,空間足夠,浴室很小。我不知道這家酒店還有吸煙房,所以我沒有特別要求無煙房。我們的房間又煙味。還有一個煙灰缸,下面壓了紙條說不要在床上抽煙。真的很惱人,早餐很棒,有各種食物,不管是中式還是西式的。早餐間的地板上有軟墊,客人應該脫掉鞋子坐上去。我很喜歡這個傳統,讓房間很乾凈,像家一樣。員工很友善,努力幫我們解釋應該去哪些地方。更多
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我們的日本朋友為我們在這家酒店預定了房間,我預期這裏應該是好的。房間價格合理,空間足夠,浴室很小。我不知道這家酒店還有吸煙房,所以我沒有特別要求無煙房。我們的房間又煙味。還有一個煙灰缸,下面壓了紙條說不要在床上抽煙。真的很惱人,早餐很棒,有各種食物,不管是中式還是西式的。早餐間的地板上有軟墊,客人應該脫掉鞋子坐上去。我很喜歡這個傳統,讓房間很乾凈,像家一樣。員工很友善,努力幫我們解釋應該去哪些地方。更多
顯示較少Thank you for choosing to stay with us during your recent trip to Okinawa. We're happy to hear that you enjoyed the comfortable space of your room. We do have a few rooms where the bathroom and shower/tub are located separately allowing more room so please be sure to request a “premium twin” room during you next visit and we will book you accordingly depending on availability. Our hotel also has both smoking and non-smoking type rooms. Although we are unable to guarantee the availability, you can request a non-smoking type room, and we will do our best to accommodate your request. Our housekeeping staff does conduct normal cleaning procedures for smoking rooms to address odor issues in smoking rooms. Regarding your breakfast dining experience, the meal is normally served in our Palace Court hall (tile floor) so we are pleased to hear that you had the unique opportunity to experience some Japanese tradition. Thank you for the feedback about our helpful staff. We look forward to serving you again on future trips to Okinawa.
Colin Y. Sewake
Customer Service Representative
Hotel Sun Palace Kyuyokan
25年以來,我都會來沖繩工作、遊玩、拜訪朋友。這家酒店是我的學生從夏威夷來沖繩學習時住的地方,也是出差休息的地方,也是我家人享受沖繩樂趣的好地方。如果你想找一家度假酒店,這裏不是合適你的地方。在這個地方,家庭般的關懷是最重要的。這是一家家庭經營的企業,為所有人提供優質的食物選擇。他們把當地的Kariyushi服裝借給顧客去感受沖繩的風情,這裏的工作人員非常了解如何幫助你度過一段美好的時光。他們剛剛慶祝了他們的70周年紀念。
Hello Brian, a big thank you to you, your coworkers, and your students on behalf of President Hitoshi Kinjo and the rest of the Hotel Sun Palace Kyuyoukan staff for providing us a wonderful review and for continuing to support our hotel. Yes, we place a high value on the care of our customers as family and always look forward to having you and your students visit Okinawa and stay with us. We're also glad to hear that customers like you enjoy the dining experience, Kariyushi free rental wear, and our staff's customer service. Let us know when you'll be returning to stay with us again, and please help us to continue celebrating more anniversaries in the coming years. Thank you so much!
是一家有點歷史的飯店, 進出大堂有種典雅日式小旅館感覺, 很喜歡. 房間設備也不會很舊.房間大小也適中. 至於地點就很方便, 縣廳前站就在斜對面, 2分鐘就到, 附近又有餐廳, 便利店, 藥妝店. 但就很安靜不會嘈.
早餐以商務飯店來說, 種類算多, 也好吃, 服務人員又有禮! 這個價格非常值得! 有機會還想再入住!
Thank you for staying with us at Hotel Sun Palce Kyuyoukan and for taking the time to provide us with a review. We're really glad to hear that you thoroughly enjoyed your accommodations and experience, and we hope that you will visit and stay again with us to enjoy more of Okinawa!
總的來說在日光酒店住的很好,靠近輕軌站,離主街道很近。自助早餐非常齊全,配有許多衝繩的特色菜。我們喜歡在露台看風景,接待處有小商店。房間是可以的,小浴室。唯一的負面因素是空調噪音,這迫使我們在溫暖或沉默之間做出選擇
Thank you for choosing our hotel; we're glad you enjoyed the food, facilities, and convenient location. Thank you also for pointing out your experience with our air conditioning unit which we will look into right away. We hope you'll return and stay with us again.
Colin
Hotel Sun Palace Kyuyokan
儘管我預約了一間無煙房,酒店卻還是給了我一間有着濃郁煙味的房間。儘管我開了窗戶,打開排風扇和空氣凈化器,在所有地方有噴了空氣清新劑,我的床,枕頭,被褥上仍然有一股臭臭的煙味,我沒法入睡!酒店設施老舊,浴盆鬆動,它應該被固定在地面上結果它竟然可以移動,我根本不敢洗澡。這個價格我本來就沒奢望有個豪華的房間,但是起碼要讓我在轉機停留的時候住的乾淨舒適吧!我去了超過30次日本,這家酒店絕對是我住過的最難以置信的一家!
Thank you for choosing to stay with us at Hotel Sun Palace Kyuyokan. We apologize for the experience you had with the condition of your room. Perhaps our staff did not properly provide you with information upon arrival; although not guaranteed, it is possible to request and be moved to a non-smoking room during check in. We also have air filters/cleaners available that can be placed in the rooms upon request. We appreciate and thank you for your comments as we continually work to improve our facilities and services and hope that you will consider staying with us again.
Colin Y. Sewake
Customer Service Representative