新大谷這個酒店靠近大阪城公園，外面看上去挺氣派。但是地方不是特別好，附近的jr站是大阪城公園站，還有個不是很方便的東西向地鐵站。這裏不像希爾頓或者萬豪，樓下就是吃的或者別的娛樂，半夜烏漆嘛黑，附近便利店11點也關了。我住這幾樣氣溫持續36度，走到車站就滿身大汗。房間裏面的設施和裝修我估計連中國國內的三星都比不上，估計20年前造好了就沒動過了。大倒是挺大，不過沒啥意思。喜歡大阪城公園，到了春天估計挺漂亮。
Thank you for your frank and honest review of your stay with us. We really regret that your stay with us did not meet your satisfaction. The summer was extraordinary hot in this year, and hard to spend. And actually there are no shops around the hotel that are open over midnight, however taking a walk the Osaka Castle Park early in the morning is cool and pleasant, especially in the cherry blossom season. You will have chances to return to Osaka, we will be happy to welcome you again to Hotel New Otani Osaka.
座落在大阪城公園旁，近地鐵和JR環狀線，非常好的位置。內裝豪華氣派，雖然不屬於新穎的飯店，但硬體設施的維護仍在水準之上。最讓人記憶深刻的，是從大門到大廳，有許多位服務人員，看到可能需要被服務的顧客，就即刻上前幫忙。入住當天，我們正從大門車道上走向大門，立即有服務人員接過行李，推著我們的行李、帶我們進入大廳，然後再由下一位服務人員接手。另外，我們弄掉了行李箱的鎖頭鑰匙，請飯店人員協助把鎖頭剪開，服務人員非常迅速地完成我們的需求。整個過程體貼又有效率。我個人認為，雖然這不是一家新穎和新潮的酒店，但老派的服務風格，還是頗讓人滿意和讚嘆。
Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our location and service were to meet with your expectation. We look forward to welcoming you back to Hotel New Otani again.
我們很幸運地從豪華房間昇級到了行政雙人房，這簡直就是五星級！！！！美麗的，非常大的，並且可以直接看到整個城堡。即使是颱風Trami也不能影響我們在酒店的享受——雙層玻璃完全淹沒了風和雨的聲音。我們的員工非常樂於助人和禮貌-唯一輕微的問題是我們的客人不能在雨天使用室內遊泳池，因為她的孩子還不到18歲，但是經理給了我們客人一整天的免費停車作為補償。有很多餐館可供選擇，儘管晚餐相對昂貴。早餐很貴，尤其是在選擇相對有限的情況下。
Thank you very much for taking time to leave your comments on our site. We appreciate your choosing the Hotel New Otani Osaka, and it is a pleasure to know that you appreciated our room, view and our service. Also, we thank you to join the New Otani Club as a member. If you will reserve a room over 30㎡ directly to our hotel, you and the person who stayed in the same room with you will get free breakfast. We thank you again and look forward to your next visit to the New Otani Osaka.
覺得既然都要花錢出來玩，住宿就真的很重要，這方面的錢就不能省，要睡好隔天才有體力再繼續玩。
這間飯店交通方便，飯店離地鐵站近，房間寬敞、乾淨、舒適，重點是價格不貴！
附近還有很多餐廳可以慰勞五臟廟。
飯店大廳旁麵包店販售的麵包也很好吃。
如剛好遇到草莓季也可在一樓大廳餐廳享用美味的草莓甜點，聽說他們家有草莓吃到飽元祖之稱。
Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our location and facilities were to meet with your expectation. Every year we hold the buffet event with strawberry sweets, that named "ICHIGOGARI" means Strawverry Harvst, from the middle January to April. We look forward to welcoming you back to Hotel New Otani again.
一個可愛的寶藏可以用來形容這裏的商店、餐廳、大阪城和花園。一路上都很驚喜，優越的地理位置，很棒的酒店，熱情的服務人員，強烈推薦。
Thank you very much for leaving such wonderful comments on our site following your recent stay. We are so happy to know that our location, facilities and our staff were to meet with your expectation. We are looking forward to your next visit to Hotel New Otani Osaka.
簡單地說，這是一家在各方面都很完美的酒店，如果你想入住一間性價比最好的5星級酒店，想要享受最好的員工服務、最好的客房服務、最好的待客態度和最有禮貌的員工，來這裏就對了。你會發現這裏的員工非常優秀。我建議世界各地所有的酒店管理者來日本，特別是來這家酒店，學習如何招待顧客。
Thank you very much for leaving such fabulous comments on our site. We are so happy to know that our staff and service were to meet with your expectation. It is with pleasure that we look forward to welcoming you to the New Otani Osaka again.
