Kco_A123，Osaka Academia 的 広報担当マネージャー，回應了這篇評論回應日期：2017年9月30日
Thank you for staying at Osaka Accademia. It seems there was inconvenience for transportation when going to Universal Studios, I am sorry. Also, it seems that cleaning of the room was not adequate, I apologize. I also apologize for the English matter. I am sorry for the matter of late checkout. We will make improvements for this matter by all employees. The shuttle bus to Universal Studios is on Sunday and holiday morning. Other than that, it is supposed to be returned by shuttle bus from Cosmosquare station. I'm sorry I did not have enough explanations. We will make corrections so that there is no misunderstanding by notation on the Internet. I sincerely apologize for this time. Thank you very much.