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顯示較少在這家酒店的居住體驗很不錯,酒店的員工都非常樂於助人,酒店的房間住起來很舒服,這家酒店的早餐也很不錯。酒店離很多地方都很近,比如說博物館還有商場。這家酒店的看門人也是非常的樂於助人。
Dear guest 402nandak,
I'm pleased that you enjoyed all that Itaim Bibi has to offer. For sure we are located in one of the best neighborhoods in São Paulo and this is one of the most valuable points for our guests.
I'm very glad to read thar you enjoyed our services and structure. I especially liked the fact you mentioned our staff hospitality, they are always eager to help our guest and they honestly love what they do and they really do make me proud.
It will be a great pleasure to welcome you back at Meliá Jardim Europa.
Best regards,
Johannes Bayer
General Manager
我在這住了两天;儘管酒店的大廳很奇特、員工很友好,但是房間又破又舊。空調的壓縮機很吵,窗帘很臟,浴室非常小。雖然花洒水壓很大但是毛巾是舊的,床單也差不多這樣。然而酒店位置很棒,周圍有許多餐館。
Dear Mrs. Bruna M,
Thank you for your comments !
Your observations are very valuable for us, in order to prevent any similar occurrences in the future. Personally I strongly believe that through this kind of process we are able to improve our service day by day.
I feel frustrated because we were not able to satisfy your expectation. I apologize for the mentioned problems. The responsible departments have been informed of your comments and will take the necessary actions.
We hope to have the opportunity to welcome you again, so that our team can show the standards of quality for which our Hotel always has been recognized by our guests.
Best regards,
Johannes Bayer
General Manager
我在這個酒店住了2個晚上。酒店位置安靜,離市中心稍微有點遠。房間非常棒、非常乾淨。遊泳池是真的很棒。所有的員工都很友善,而且樂於助人。酒店附近那塊兒還有非常多好吃的餐館。
Dear guest Amin R,
Thank you for your review and we are honored you choose to stay at our Hotel!
I greatly appreciate your recognition of our structure and services. We pride ourselves on providing authentic hospitality and superior service
I sincerely hope that you are able to visit us again soon.
Best regards,
Johannes Bayer
General Manager
最近和13個學生去聖保羅,為了一個辯論賽。我們需要很多不同的房間,於是我們早上四點就到了,登記入住很有效率。酒店的員工很樂於助人很給力。他們做事很有效率,幫了我們很多,有種賓至如歸的感覺。房間很乾凈,安靜各種布置都很好,免費的早餐很好吃,選擇多樣。總而言之,要是來聖保羅,推薦這個酒店,非常棒!這裏地段很好,周圍有很多商店和餐館,員工超贊!
Dear Miss SB155019,
Dear guest, thank you for choosing Melia Jardim Europa for your stay in São Paulo. We would like to thank you for your nice comments about our rooms, breakfast and specially staff which is really a differential. We hope to have the pleasure to welcome you again at the Melia Jardim Europa!
Best regards,
Johannes Bayer
General Manager
酒店大廈有200個房間,床都非常舒服。酒店位置很優越。前台員工很細心,英語說得很好。
我們房間里唯一的缺點就是超大床的標準。電視機有2、3個英語頻道,包括CNN。
跟其他類似的酒店相比,這兒的房費很合理。巴西消費並不便宜。購物很方便,伊瓜特米購物中心有很多頂級品牌專賣店。很明顯附近有很多大款,商場里東西的價格比美國邁阿密要貴。
打車從機場過來是50美元,其他地方估計同樣距離打車費只需要一半。
Thank you for taking the time to rate our Meliá Jardim Europa. We hope to see you again on another occasion.
Best Regards,
酒店極難發現並被找到。除非你專程前往,而且是從格勒烏(GRU,原蘇軍總參謀部情報總局)出來的,否則讓你痛苦不堪。一切都很整潔,網絡質量很好,女傭服務周到,餐廳食物令人驚訝地好。之前的評論是正確的,同樣的房間,這裏的費用特別的高(所謂的“商業中心”明顯就是在宰客)。
Thank you for taking the time to rate our Meliá Jardim Europa. We hope to see you again on another occasion.
Best Regards,