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1 - 6 則評論(共 3,195 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
1 週前的評論 透過行動裝置

我對Mohini女士和Ashwinder Kaur女士的服務印象深刻。她們態度非常禮貌、謙恭有禮。非常高效和有幫助性。食物是另外一件我很滿意的事情。唯一不好的一點是房間需要整修一下,因為有點太過時了。

感謝 Sunnysidhuhk
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.in 查看原文
AshwinderKaur,皇家廣場酒店 的 Guest Relations Manager,回應了這篇評論回應日期:5 天前
Google 翻譯

Dear Mr.Sidhu,

Greetings of the day!

We are delighted to learn about your recent wonderful experience at Hotel the Royal Plaza.Your positive feedback are the source of motivation for the team who work continuously towards the guest satisfaction.Same is being shared with team members you have acknowledged.

Thank you once again for taking time out and share your feedback,We look forward to welcoming you again soon.


Warm Regards,
Ashwinder Kaur
Guest Relations Manager

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此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2 週前的評論 透過行動裝置

酒店的大堂是鍍金的,非常漂亮。酒店的房間也很乾凈。酒店的員工非常友好專業。客戶服務部的Aman在我們居住期間為我們提供了很多幫助。Anirudh在前台工作,非常友好,辦理入住非常快速方便。感謝皇家廣場酒店的所有員工!

感謝 76sweetd
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
AshwinderKaur,皇家廣場酒店 的 Guest Relations Manager,回應了這篇評論回應日期:1 週前
Google 翻譯


Dear Guest,

Greetings of the day!

We are delighted to learn about your recent wonderful experience at Hotel the Royal Plaza.Your positive feedback are the source of motivation for the team who work continuously towards the guest satisfaction.Same is being shared with Ms.Aman & Mr.Anirudh.

Thank you once again for taking time out and share your feedback,We look forward to welcoming you again soon.


Warm Regards,
Ashwinder Kaur
Guest Relations Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
3 週前的評論 透過行動裝置

我發現這家酒店華而不實,酒店的房間一般般,員工很多,但是好像也沒有怎麼專註於工作。與我們旅行中的其他酒店相比,這家酒店的飲品的收費非常高,等待時間還很長,連上網都還要另外收費,真的是令我震驚到不敢相信。於我而言,的確這裏的收費雖然不是很多,但是另外收費還給不到我需要的服務水準真的是感到很失望,而且我也絕對不會向別人推薦這裏的。

2  感謝 jgorspider
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.in 查看原文
AshwinderKaur,皇家廣場酒店 的 Guest Relations Manager,回應了這篇評論回應日期:3 週前
Google 翻譯

Dear Guest,

Greetings of the day!

Thank you for your valued feedback. We sincerely regret the inconvenience caused to you during your recent stay with us.

Further to your feedback received please note that we do have packages available with WIFI inclusions to meet your requirement in your next visit.We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the customer experience. Hope you will have a better experience in your next visit.

Looking forward to welcoming you again.

Warm Regards,
Ashwinder Kaur
Guest Relations Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月30日已評論 透過行動裝置

酒店漂亮,位置好,休息廳服務很好,非常好,房間也很好。入住手續很順利。顧客服務也很有幫助,很專業,很高興遇到服務員Aman和Karishma,合作得非常好。水池花園很漂亮。食物美味……保持住吧。

感謝 PRAFUL M
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.in 查看原文
AshwinderKaur,皇家廣場酒店 的 Guest Relations Manager,回應了這篇評論回覆日期:2018年10月1日
Google 翻譯

Dear Mr. Praful,

Greetings of the day!

We are delighted to learn about your recent wonderful experience at Hotel the Royal Plaza.Your positive feedback are the source of motivation for the team who work continuously towards the guest satisfaction.

Thank you for your valued feedback, same has been shared with Aman & Karishma. We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. We will take your feedback into account as we work toward improving the customer experience.

Look forward to welcome you back.

Warm Regards,
Ashwinder Kaur
Guest Relations Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月14日已評論 透過行動裝置

很棒的酒店,所有員工都非常可愛和樂於助人,餐廳令人驚嘆,整體的體驗也遠遠超出了我們的預期。這太棒了。喜歡這裏的理念和注重員工的酒店文化和態度。絕對會推薦來皇家廣場酒店住宿。前台的尼廷和普拉桑特都很不錯。皇家食品區的卡瓦爾也非常友好。繼續好好乾吧。

感謝 Ashi N
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.co.uk 查看原文
AshwinderKaur,皇家廣場酒店 的 Guest Relations Manager,回應了這篇評論回覆日期:2018年9月14日
Google 翻譯

Dear Mr.Ashi,

Greetings of the day!

We are delighted to learn about your wonderful experience at Hotel the Royal Plaza. Your positive comments are a source of motivation for the team.Same is shared with team members you acknowledged.

Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon.


Warm Regards,
Ashwinder Kaur
Guest Relations Manager

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年9月5日已評論 透過行動裝置

上個月,我們一家人去印度德里旅遊,我参觀了皇家廣場。我必須得說,廣場非常棒,建築和古董們非常漂亮。阿希爾先生,格拉夫先生和西達爾特先生都非常樂於助人,又很有教養。我衷心的感謝你們。

感謝 vaibhav t
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
AshwinderKaur,皇家廣場酒店 的 Guest Relations Manager,回應了這篇評論回覆日期:2018年9月6日
Google 翻譯

Dear Mr.Vaibhav,

Greetings of the day!

We are delighted to learn about your wonderful experience at Hotel the Royal Plaza. Your positive comments are a source of motivation for the team, same has been shared with team members you have acknowledged.

Thank you for taking time out to share your feedback. We value your patronage and look forward to welcoming you back soon.


Warm Regards,
Ashwinder Kaur
Guest Relations Manager

回報不適當的回應
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