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1 - 6 則評論(共 1,089 則)
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年12月9日已評論

雖然我沒有住在那裡,但我的朋友已經訂了15個房間。他們反映前台並不好。客房服務很差。房間里的水壺壞了。我建議經理們優先考慮解決這些問題。

感謝 kamal0309
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.in 查看原文
Ramada_Juhu,華美達廣場棕櫚林酒店 的 General Manager,回應了這篇評論回覆日期:2018年12月16日
Google 翻譯

Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities. We regret that this was not your impression.

We once again thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年10月3日已評論

華美達廣場棕櫚林酒店是一間真正的五星級酒店,地理位置優越。工作人員都非常優秀,他們有禮貌、效率高、專業,很少見。他們熱情的微笑和友好的態度令我印象深刻。前台的庫納爾和客房部的科林都做得很好。我走進酒店的時候有一種賓至如歸的感覺。每個工作人員都樂於助人!!!酒店唯一需要改進的就是它的早餐,分量太少了。從入住到退房,一切都安排得很好。感謝工作人員!!!

與這間酒店合作收集的評論
感謝 Odysseynymph
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.in 查看原文
Ramada_Juhu,華美達廣場棕櫚林酒店 的 General Manager,回應了這篇評論回覆日期:2018年10月7日
Google 翻譯

Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年8月28日已評論 透過行動裝置

酒店在珠湖沙灘旁邊,早上起來景色絕美。房間非常漂亮,酒店設施完善,住客可以得到滿意的體驗。自助早餐應有盡有,有很多種類和不同口味的食物可供選擇。工作人員很專業,甚至幫我們提早登記入住。酒店裡還有一個私人遊泳池和一個屋頂餐廳,泳池被保養得很好,從屋頂餐廳可以俯瞰整個城市。我和我的家人在這裡玩得很開心,下次還會選擇在這裡入住。

感謝 maheroob
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Ramada_Juhu,華美達廣場棕櫚林酒店 的 General Manager,回應了這篇評論回覆日期:2018年9月2日
Google 翻譯

Dear Guest,

Thank you for your very kind and thoughtful feedback.

Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service.

It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.

Kindest regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年6月30日已評論

很好的入住體驗。服務到位,員工友好。離機場和工作地點很近。適合家人旅遊或是生意出差住宿。遊泳池、中餐館和漂亮的酒吧等設施也讓人得很愉快。

與這間酒店合作收集的評論
感謝 anupvijayakumar
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.com 查看原文
Ramada_Juhu,華美達廣場棕櫚林酒店 的 General Manager,回應了這篇評論回覆日期:2018年7月1日
Google 翻譯

Dear Guest,

Thank you for your feedback.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

Thank you once again and I look forward to welcoming you back at Ramada Plaza Palm Grove in the near future.

Kindest regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
翻譯評論: 此評論由 TripAdvisor 全球志願者翻譯。 查看英文原文
2018年6月9日已評論 透過行動裝置

客人選擇任何酒店,都是想要舒適的住宿,好客友好的服務與體驗,但華美達廣場棕櫚林酒店卻提供了糟糕的招待和服務,甚至在房間里吃東西,提供的餐具也要收錢。這種態度真的是噁心,搞笑一樣,就知道金錢,真是可悲。

感謝 Neeraj C
該評論乃TripAdvisor會員主觀個人意見,不代表TripAdvisor LLC公司。原文語言為英文,源自www.tripadvisor.in 查看原文
Ramada_Juhu,華美達廣場棕櫚林酒店 的 General Manager,回應了這篇評論回覆日期:2018年6月10日
Google 翻譯

Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. Kindly note as a hotel policy we discourage using hotel crockery and cutlery for food which is purchased from outside.

It was indeed a pleasure having you at the Ramada Plaza Palm Grove Mumbai and we look forward to welcoming you again.

Kindest regards.

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.

回報不適當的回應
此回复僅代表管理層的主觀意見,並不代表TripAdvisor網以及其合作方的意見。
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