要小心，不要住在互連隔壁的房間 - 好吧，門是鎖著的，但你可以聽到隔壁房間裡所有的聲音和其他聲音（！） - 這意味著他們或許也可以聽到你！
還有，這家酒店的網路服務政策很嚴厲。網路應該要像水電一樣包括在房價，這個地方卻收取高昂的費用才行。向櫃臺抱怨的話或許他們會不向你收錢 - 雖然工作人員應該學會在幫助客人時如何微笑。
Thank you for having spent your time to brief us with regards to the hotel facilities and services you have experienced recently.
I hasten to write to your attention and sincerely regret for any inconveniences that might have caused. I fully agree that our service standards should reach to the 5-star rating hotel guest expectation. Your comments will help us serve you and all our guests better in the future. The Hotel is actively working to improve service levels and your feedback has proven to be valuable to us.
As a token of our humble of apology, we would upgrade your room to our Executive Club including Club Lounge benefits for 2 on your next visit to Shanghai in order to enable us to make your stay comfort with us.
Rest assured that we will continue to extend our best hospitality service, I remain.
Shanghai JC Mandarin Hotel Limited