Warm greetings from SSAW Boutique Hotel Shanghai Bund and thank you for sharing your comments regarding your most recent stay with us.
We value your positive comments very much and feel happy we have succeeded in making your stay as comfortable as possible.
We thank you for recommending us to the TripAdvisor and travel community and look truly look forward having you back in our hotel very soon.
Guest Relations Officer
Thank you very much for choosing SSAW Boutique Hotel Shanghai Bund as your preferred hotel while visiting our beautiful city.
We are absolutely thrilled to learn you have enjoyed various aspects of our hotel, such as our relaxing and specious rooms as well as the complimentary water, coffee and tea in our Lobby.
We work very hard to assist our highly valued guests as well as possible and to provide complimentary water, coffee and tea in our lobby, as well as the free mini-bar inside the room and our free Late Night Snack inside our restaurant from 10PM until 11：30PM is the least we can do.
We are absolutely delighted to learn you would consider staying with us the next time you visit Shanghai. It will be our true pleasure assisting you again.
We would kindly like to invite you to contact us directly if you require any further assistance or help prior to your next stay with us. This gives us the best opportunity to assist you even faster.
Guest Service Officer